Manulife Looking for Sales Development Specialist – Internal Wholesaler, Individual Insurance at Ontario Full Time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Sales Development Specialist, Internal Wholesaler – Retail Markets

Who are we looking for?

The successful candidate will be an integral part of a high energy sales team and required to grow sales, by proactively calling financial advisors and field staff to deliver value and sales support. The ideal candidate is a dynamic individual with a sales focus, excellent communication skills, strong work ethic and a competitive drive to succeed. They are intelligent, coachable and collaborative.

Reporting to the Manager, Inside Sales you will be responsible for proactive outbound calling to financial advisors and promoting our insurance solutions, providing proactive sales and business building ideas. You will look for ways of aligning their needs with our innovative technology, product and service solutions. This role will prove to be an excellent training platform for future field sales opportunities at Manulife.

The Sales Development Specialist, Internal Wholesaler, is accountable for:

• Pro-active outbound calling to financial advisors to develop, maintain and expand current advisor relationships and build new ones. Expected to make a minimum of 60 outbound calls per day with a set target for “sales calls” and “meetings booked”. A sales call is a call that results in a sale, a meeting or another action that engages the advisor in further discussion on life insurance products (70%)

• Know Your Advisor – In order to custom tailor solutions for our advisors, the SDS will attempt to gather intelligence on an advisor’s practice through a question based selling model (10%)

• Optimize delivery of value-added products, service and advice while enhancing sales efforts through consultation and demonstrating the merits of Manulife products and services (10%)

• Executing sales campaigns and determining who your top prospects are and creating a plan to execute on. Using to create and maintain advisor profiles and data on current and proposed activity and sharing business leads and ideas with peers. (10%)

Internal Wholesalers also have the unique opportunity to participate in a Manulife proprietary continuous training program; a dedicated program that is designed to provide the Internal Wholesaler with the necessary skills and knowledge to be promoted to an External Wholesaler position.

Qualifications

• At least 2 years insurance/sales experience

• The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

• Proven proactive sales success and experience cold calling

• LLQP designation preferred (or in process)

• College or University degree in related field or equivalent work experience

• Familiarity with Salesforce, Microsoft Office, including intermediate level of experience using Excel

• Ability to multi-task and pay attention to detail

• Strong interpersonal and relationship-building skills

• Well-organized, self-starter with high energy and creativity

• Innovative marketing and problem-solving skills

• Excels in a collaborative and challenging environment with a strong desire to win

• Excellent oral and written communication skills

Expert-conseil interne en assurance, Assurances Individuelles

Aspirez-vous à faire partie d’une équipe reconnue pour son esprit d’innovation, sa tradition d’excellence et son service inégalé dans son secteur d’activité? Nous sommes à la recherche d’un expert-conseil interne en assurance pour collaborer avec quelques-uns des experts-conseils les plus brillants, et leur fournir du soutien.

L’unité administrative des Services aux particuliers de Manuvie est un important fournisseur de solutions de placement et d’assurance qui répondent aux divers besoins financiers des familles canadiennes. L’équipe des ventes d’assurance de Manuvie, en collaboration avec des conseillers en services financiers de partout au pays, offre une gamme de solutions d’assurance novatrices, y compris l’assurance vie individuelle, l’assurance soins médicaux et soins dentaires, l’assurance voyage et l’un des portefeuilles de produits à prestations du vivant les plus complets de l’industrie, qui comprend l’assurance maladies graves, l’assurance soins de longue durée et l’assurance invalidité.

En qualité d’expert-conseil interne en assurance, vous travaillerez avec vos pairs et les experts-conseils externes pour assumer la responsabilité d’une région géographique donnée, en ce qui concerne les ventes. Ensemble, vous serez responsables de faire évoluer les relations existantes avec les conseillers et d’en cultiver de nouvelles, toujours dans le but de promouvoir des solutions axées sur le client qui font augmenter les ventes de produits d’assurance vie individuelle et d’assurance de prestations du vivant à Manuvie. Le candidat idéal est dynamique et a une approche orientée vers les ventes. Il possède d’excellentes aptitudes pour la communication, un sens de l’éthique professionnelle, un esprit de compétition et de l’ambition. Il est intelligent, ouvert à l’encadrement et axé sur la collaboration.

Relevant du directeur principal, Équipe interne des ventes d’assurance, l’expert-conseil interne (généraliste) a les responsabilités ci-après.

• Interagir de façon proactive avec les conseillers au quotidien, en mettant à profit ses aptitudes supérieures pour la communication, dans le but de soutenir des conseillers clés et de collaborer avec eux pour trouver des occasions de ventes.

• Gérer et organiser efficacement ses tâches quotidiennes pour respecter les paramètres de productivité de manière à offrir le meilleur soutien possible aux conseillers et à la région concernée.

• Traiter les demandes entrantes des conseillers (services de consultation, soutien relatif aux projets informatisés, formation et demandes sur les produits, etc.).

• Tirer parti de nos outils et ressources, de nos données et de nos analyses, ainsi que de l’expertise de nos pairs et de nos experts-conseils externes pour explorer les possibilités de ventes proactives qui sont officialisées et exploitées au moyen d’une planification des affaires efficace (cycles de 60 jours).

• Créer et tenir à jour des profils de conseillers et des données sur les activités actuelles et proposées, au moyen de .

• Collaborer avec les collègues d’autres équipes, d’autres services et d’autres territoires pour échanger des listes de clients potentiels et des idées.

De plus, le titulaire du poste a la chance unique de participer à un programme de formation continue exclusif de Manuvie. Celui-ci est un programme spécialisé à l’intention des experts-conseils internes qui a été conçu pour développer les compétences et les connaissances nécessaires pour être promu à un poste d’expert-conseil externe.

Compétences

• Au moins deux années d’expérience dans le domaine de l’assurance ou des ventes.

• PQPAV de préférence (ou en cours d’obtention).

• Diplôme universitaire ou collégial dans un domaine connexe ou expérience professionnelle équivalente.

• Connaissance de Microsoft Office – connaissances de niveau intermédiaire d’Excel, entre autres.

• Capacité d’exécuter plusieurs tâches à la fois, minutie.

• Entregent et grande habileté à maintenir de bonnes relations interpersonnelles.

• Capacité à travailler de manière autonome, bon sens de l’organisation, dynamisme et créativité.

• Aptitudes pour le marketing et pour résoudre des problèmes de façon novatrice.

• Capacité à exceller dans un milieu de travail exigeant, axé sur la collaboration; forte envie de gagner.

• Excellentes aptitudes pour la communication orale et écrite.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.