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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Individual Responsibilities:
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Support the execution of our Culture and Talent programs (e.g., Recognition, Engagement, Performance, New Joiner, etc.) by working closely with the Assistant project manager and Program Lead on planning and implementation of the programs.
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Act as producer for virtual training and information sessions organized by the COE, including setting up virtual sessions and being responsible for the technical aspects behind the scenes.
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Prioritize, coordinate, and lead content translation and review for various Global HR programs, tools/resources, and initiatives by interacting with Design team, HR Shared Services and internal and/or external translation services/vendors.
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Lead the flow of all files in COE SharePoint and ensures accurate version control, naming conventions, in addition to handling the archived content.
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Coordinate the MFCentral and AskHR content updates schedule by soliciting COE for updates and program launch information; reviewing materials to ensure accuracy; performing ad hoc updates during off cycle reviews.
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Assists in conducting research and development projects, including developing research format, collecting data, formulating results.
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Supports AskHR Tier 2 queue for questions/cases related to Culture and Talent programs.
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Coordinates COE Townhall planning and work with team members to assign facilitators and prepare content.
Job Requirements:
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1-3 years’ experience in leading and working on projects.
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Must be highly skilled in the use of Excel, Word and PowerPoint.
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Ability to communicate effectively verbally and in writing; establish and maintain effective working relationships within Culture and Talent COE; Employee Experience; external vendors and Global HR.
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Ability to maintain composure and communicate optimally under stress; ability to perform effectively under challenging and/or conflicting demands on time and self in a busy environment; skill and tact in dealing with others.
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Ability to work with minimal direction and take initiative in pursuing departmental responsibilities.
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Ability to perform moderately complex research work.
Additional Information:
- Will work in global function as such flexibility is a must in interacting with teams across APAC, Europe, and the Americas.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, Ontario
Salary range is expected to be between
$51,525.00 CAD – $85,875.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.