Marriott Worldwide Looking for Franchised Sales Manager at Toronto, ON Full Time

Job Number 22190327
Job Category Sales & Marketing
Location Delta Hotels Toronto Airport & Conference Centre, 655 Dixon Road, Toronto, ONT, Canada VIEW ON MAP

Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, KSD Enterprises Ltd. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

The Sales Manager – SMERF markets is a highly motivated, goal-oriented individual responsible for the generation of successful achievement and future development of significant sales volume produced at established levels of profitability. Serving as the most visible ambassador of the Hotel, this position requires exceptional organization and dedication to interpersonal communications to fulfill the numerous responsibilities of client relationships, industry involvement, business strategy, financial accountability.

• Generate, achieve and develop targeted sales volume, reflecting budgeted levels of revenue generation and profitability.
• Upsell/negotiate services to maximize revenue and profit.
• Provide exceptional customer service through relationship development, strategizing account development and creating plans that fully exhibit commitment to the fulfillment of customer expectations.
• Sell the Hotel creatively, utilizing a goals/benefits/features approach to securing business.
• Assert comprehensive knowledge and keen awareness of both hotels primary market, its surrounding areas and resources.
• Assert knowledge and maximization of any Brand programs; sell strategy and brand-specific pricing techniques (as applicable)
• Maintain a working knowledge and awareness of the competition in current and changing conditions; frequently visiting facilities and reporting on the business climate as it relates to competitive advantage.
• Proactively prospect, research and solicit new accounts.
• Identify and develop new market opportunities and strategies, proactively pursuing the appropriate mix and type of business that will best achieve both hotels sales plan and direction.
• Responsible for maintaining the integrity of Sales records and reports including the booking database, account files and any forecasted account volume.
• Actively participate in Revenue Strategy meetings with Director of Sales & Marketing.
• Participate in team brainstorming sessions, hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales & Marketing.
• Conduct site inspections, escort client visits, actively entertain, and personally interact with customers.
• Promote the Hotel through regular industry involvement.
• Maintain a high level of professional standards including appearance, demeanor, ethics and image of self.
• Maintain positive employee relations in a supportive, team-oriented environment.

JOB REQUIREMENTS

• College diploma or degree in Hospitality Management ideal
• 3 to 5 years hotel sales management experience
• Proficiency in software applications required
• Functional within CI/TY platform is preferred

This company is an equal opportunity employer.

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