JOIN OUR MB COUNTRY LIVING TEAM!
Where we feed the things you love
Are you a dedicated, customer-focused, team-oriented individual? Are you always on the move from the moment you clock in for the day until you head home for the night? If your answer was “yes”, then you belong with us!
MB Country Living is looking for a Store & Warehouse Associate for our Niagara-on-the-Lake location. You will be responsible for the ongoing execution of all daily functions of the store and warehouse. The successful candidate takes pride in the quality of their work, approaches tasking with urgent, yet positive, energy and shares our commitment to excellence in customer service and personal accountability.
Why Join Our Team?
– Limited opening hours leave time for family – our stores close at 6pm Monday-Friday, 5pm on Saturday and are typically closed on Sunday.
– We love animals – spend your days helping improve the quality of life for livestock & pets.
– Avoid the highway – enjoy a scenic commute in to work! A glance out the window onto open fields or green spaces can help lower stress.
– Casual dresscode – jeans and steel toe boots or shoes are all you need, we provide the rest.
– Be part of a growing organization – our company culture combines progressive-mindedness with a simple lifestyle; experience dynamic growth balanced with the relaxation of operating in the beauty of the countryside.
– Build a connection with the community – it’s easy to make friends when everyone is so friendly!
Responsibilities Include but are not limited to:
Customer Service
-Maintain high level quality of presentation through cleanliness on the sales floor and in the warehouse
-Greet each customer promptly and with courtesy – host them on the sales floor, at cash point, at the loading dock, over the phone, or via e-mail as required
-Provide best in class customer service according to MB standards – build rapport with each guest, learn their names as well as those of their family & pets, consistently exceed their expectations
-Able to listen actively and communicate in a straightforward manner with customers and teammates
Job Knowledge
-Enjoys physical work – able to lift and carry 55lbs without restriction continuously throughout the workday
-Attentive to detail and alert at all times to ensure safety
-Able to think critically, problem solve, and make decisions
-Strong communication skills required – able to receive and follow instruction and communicate new information or concerns to teammates or the Management team
-Actively work with product – maximize selling opportunities through stocking, replenishing, rotating, cleaning, assembling and displaying (including price labelling) as per MB guidelines
-Operate POS to process all required transactions & issue receipts courteously and efficiently, concluding with a carry out of merchandise or a load up at the dock as per MB customer service standard “We Load it For You”
-Execute reductions, price changes, standard equipment checks, expiry audits and all other MB routines and processes as directed
-Utilize established policies and procedures to assist in loss prevention and safety, partnering with the Management Team as needed
MB Country Living is a thriving, family-owned retail organization, serving communities across Southern Ontario for the past 50+ years by providing a variety of products for agriculture, pets, hobby farms, and outdoor living to suit any budget. Our service sets us apart; our staff are friendly and knowledgeable, always willing to go the extra mile and building relationships to ensure each guest feels as comfortable visiting us as they would be in the home of an old friend.
Our customers appreciate local food production, animal care, the outdoors, and their communities – and we take great pride in our role supporting them.
We thank all applicants for their interest, however only those candidates selected for an interview will be contacted. MB Country Living will provide any reasonable accommodation required throughout the recruitment and selection process to ensure fair and equitable access.
Job Types: Part-time, Permanent
Benefits:
Flexible Language Requirement:
Schedule:
COVID-19 considerations:
-Physical distancing is enforced
-Thorough sanitizing routines in place
-Passive COVID screening for staff and customers completed
-Masks optional
-Curbside pickup available
Application question(s):
Work Location: One location
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