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Job Description
At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.
Bilingualism is required as this is a collaborative role at the national level and the candidate will be handling and following up on various requests from clients and third parties who only understand and communicate in English. This position also requires the candidate to be able to interact seamlessly with colleagues in our offices across Canada, where English is the predominant language. As we estimate that more than 60% of the work required for this position must be performed in English, and in order to ensure that the employee in this position can perform their duties autonomously and effectively, candidates for this position must be able to communicate appropriately in French and English both orally and in writing.
This position is based out of Montreal. McCarthy Tétrault employees benefit from a hybrid work environment.
As a Bilingual Human Resources Specialist, you will be:
Working on Human Resources program deployment including:
- Applying knowledge and experience in interpreting HR policies and procedures and how they apply to individual employee circumstances; also providing competent advice on application of company policies according to local employment legislation.
- Developing effective working relationships with all levels of staff and management, conducting initial assessment of issues, responding to queries and providing guidance and information, ensuring compliance with Human Resources policies, procedures and legislative requirements.
- Acting as key contact for the maintenance, administration and communication of HR policies and procedures.
- Maintaining employee contact until request or issue is resolved, including informing employee of status and resolution, performing additional research and ensuring customer satisfaction. Keeping all stakeholders, such as HR Director, HR Business Partners and Managers informed as appropriate.
- Administering best practice processes and contributing to operational process improvements by providing support and recommendations to the HR Director.
- Performing various HR administrative support tasks such as severance administration including termination meeting preparation and follow up. Onboarding material preparation and follow up.
- Assisting in the departmental budget review process, invoice allocation, legislative compliance support, benefit and retirement administration assistance.
- Responsible for coordinating local annual events such as Long Service Awards, Award of Excellence, Take your Kids to Work day.
- Communicating one-on-one and in group situations to explain elements of Human Resources programs, policies and procedures to employees and client groups.
- Contributing to the research and creation of new HR policies and procedures. Assisting in the maintenance, administration and communication of same.
- Collaborating with HR Shared Services team members, HR Directors and Centres of Expertise to support new services as required.
- Leading data collection & verification activities as needed for HR reports and metrics, etc.
- Developing Human Resources solutions by collecting and analyzing information; recommending courses of action.
- Maintaining confidentiality, equity and integrity in all areas of responsibility.
- Serving in a backup capacity to other HR team members when resources are limited and/or during periods of high volume.
- Managing client expectations by communicating project status and issues; resolving concerns; following Firm Safety, Health, and Environmental policies and procedures; preparing ad hoc reports.
- Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Contributing to the enhancement of department processes by identifying continuous improvement opportunities.
- Providing support to local HR Director.
- Other duties as assigned.
Working on National HR Program Support:
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Program management and coordination of special projects, including, but not limited to:
- Clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling tasks.
- Managing client expectations by communicating project status and issues, resolving concerns, analyzing time and cost issues, and preparing ad hoc reports.
- Working directly with HR Lead on projects which could include the CHRO. Responsible to keep the HR Lead up to date on status and escalating as appropriate.
- Lead the coordination and communication of updates to existing programs or new programs to local HR teams.
- Represent Local HR in all offices when collaborating with other teams, such as PR, IT, Facilities, when processes or programs need to be updated with a consistent National approach.
As our ideal candidate, you will distinguish yourself by the following profile:
- Bilingual (French and English).
- Diploma or degree in Human Resources – CRHA designation is an advantage.
- Minimum 5 years experience in a HR Role, Generalist experience an asset, preferably acquired within a legal or professional services environment.
- Ability to effectively communicate (both verbal and written) across multiple levels of the organization.
- Exceptional interpersonal and relationship building skills with the ability to effectively work in a team environment.
- Superior organizational skills along with high detail orientation.
- Ability to cope effectively with change and manage priorities in a fast-paced dynamic work environment.
- Action oriented and strong initiative with the ability to work with minimal supervision.
- Strong attention to detail, with excellent spelling, grammar and proof-reading skills.
- Ability to uphold confidentiality is critical.
As a member of the McCarthy team, you will have access to:
- Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
- Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
How to apply:
We invite you to submit your application to [email protected] We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.