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Position Title: Billing Clerk
Department: Finance
Job Location: Ontario – Newmarket (In Office)
Reports to: Controller
Date Last Updated: June 2024
JOB PURPOSE:
Reporting to the Controller, the Billing Clerk is responsible for supporting the Medicentres billing process, including but not limited to supporting Ontario physician payment and OHIP billing.
JOB DIMENSIONS:
Direct Reports:N/A
Financial:Supports the reconciliation of all billing and payment activity, billing investigations, and billing analysis.
Other:
N/A
PRINCIPAL RESPONSIBILITIES:
Physician Support/ Billing:
- Provide physicians with billing support and training as required.
- Review and assist newly hired physicians in completing required documentation for credentialing and enrollment with OHIP group billing.
- Identify trends or patterns in coding errors or billing discrepancies and recommend process improvements or corrective actions as needed
- Responsible for developing automated algorithms to continuously monitor physician billing habits to assist this position in providing communication plans to physicians
- Continuous learning for changes to billing rules around provincial health
- Meets with individual physicians to discuss opportunities to improve billing
- Provides communication to physicians and operations regarding billing changes and updates.
- Backup for vacation coverage, focusing specifically on Physician payroll, WCB claim submission and third-party invoice processing
- Perform other duties and special projects as assigned
Other:
- Build and maintain strong working relationships with the Ontario Physicians.
- Support physician onboarding and training on billing procedures.
- And other duties as assigned.
KNOWLEDGE, SKILLS AND EXPERIENCE:
- Experience and understanding of OHIP billing is required.
- Basic understanding of the flow of healthcare billing methods is considered an asset
- Fluent in Microsoft Office Software
- Professional and mature approach to customer service
- Strong organizational skills and aptitude in numbers/statistics
- Detail oriented and analytical.
- Ability to manage and prioritize project work
- Aptitude for understanding databases, system flows and processes
Education/ Certifications
- Post-Secondary degree or diploma in finance or a related field.
CONTEXT AND ENVIRONMENT:
Fast paced, ever changing environment, where attention to detail, ability to multi-task, meet stringent deadlines, and focus among distractions is essential. All aspects of the job require a high degree of confidentiality, discretion and accuracy.
INTERNAL COMMUNICATIONS:
- All levels/departments of Medicentres
- Physicians
- Clinic Support Office (IT, Accounting, HR)
EXTERNAL COMMUNICATIONS:
- Vendors
- Suppliers
- Health System Stakeholders (government and private sector)
- WCB
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