RQ07311 – Ontario Government
The Education & Centre of Excellence (ECOE) unit is one Senior Business Analyst, Level 3 category. The resource will provide the capacity required to support delivery of the OPS Cyber Security Strategy by assisting Cyber Centre of Excellence for Broader Public Sector (BPS) (run by the ECOE unit) projects to migrate hosting of the services provided through the Cyber Security Ontario portal internally.
Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills
• Leads and conducts business analysis in order to assess client’s business
problems/opportunities and documents the business requirements in such a way that
I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through
alternative and cost effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail appropriate to the
project and phases of project, aligning with OPS Unified Project Management
Methodology, Enterprise Architecture and Gating Process, and OPS Standard
Systems Development Methodologies
• Develops strategies, prepares business cases and cost-benefit analysis, and
conducts feasibility studies for business I&IT initiatives
• Develops sound processes for requirements gathering including but n o t limited to
JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data
modeling; process and data flow modeling; use case surveys; business rules
definition and non-functional requirements definitions for assigned projects
• Monitors progress, resolves problems and reports regularly to I&IT management and
stakeholders
• Develops performance measures and traceability matrices for business analysis
evaluation and conducts follow-up
• Experience developing strategies, preparing business cases and cost-benefit analysis
• Experience conducting requirements gathering, developing documentation, including
presentations and briefing notes and conducting stakeholder engagement
• Experience in the use of Computer Aided Software Engineering (CASE) tools to
document conceptual requirements and scope
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written
communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines
Desirable Skills
• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts,
policies and practices
• Ability to translate business and data requirements into specifications sufficient for
designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis
such as: business functional modelling, business event modelling, business process
mapping
• Experience in structured, object oriented and agile methodologies for user
requirements
• Experience developing performance measures for business analysis evaluation and
subsequent follow-up
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA)
and related regulations and standards
The role requires the following competencies:
1. Business Analyst Skills (25%)
· Leading and conducting business analysis to assess problems/opportunities and documenting the business requirements in such a way that I&IT solutions can be determined.
· Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries’ government services.
· Applying re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
· Leading and conducting business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
· Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
· Interacting with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
· Advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
· Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility.
2. Systems Development Methodologies (25%)
· Developing strategies, preparing business cases and cost-benefit analysis, and conducting feasibility studies for business I&IT initiatives.
· Developing sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.
· Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
· Monitoring progress, resolving problems and reporting regularly to management and stakeholders.
· Developing performance measures and traceability matrices for business analysis evaluation and conducting follow-up.
· Experience developing strategies, preparing business cases and cost-benefit analysis.
· Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
· Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
· Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
3. Technical Capabilities (25%)
· Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices and standards.
· In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels
· Knowledge and experience creating Wireframes, Use Cases, User Stories for designing appropriate technology solutions.
· Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
· Experience with architectural framework system, Zachman Framework.
· Checkpoints, TRA, PIA, Component architecture, Design patterns.
· Thorough experience with Logical and Physical Architecture artifacts.
4. Communication and Relationship Management Skills (25%)
· Demonstrated communication, consultative and advisory skills to act as a lead technical resource and provide expertise to ongoing contacts between various internal and external stakeholders.
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