Mount Allison University Looking for Admissions Counsellor – Campus Liaison and Confirmation at Sackville, NB Full Time

Reporting to the Director of Recruitment, Admission & Awards, the Admissions Counsellor – Campus Liaison and Confirmation is an integral part of the recruitment and admissions team in representing the University to prospective students, parents, guidance counsellors, and others for the purpose of introducing and recruiting students to the University. The Admissions Counsellor – Campus Liaison and Confirmation is responsible for coordinating and managing the campus visit and student ambassador program and is the lead team member responsible for the development, coordination, and delivery of special recruitment-related events both on/off campus and on-line (e.g. Open Houses, Preview Day, receptions, agent and guidance counselor visits, etc.) Responsibilities also include counseling students and their parents on the admission and conversion processes and the University in general, assessing students for admission and for entrance scholarships, preparing related reports, and assisting with associated programs and materials.

Position Responsibilities

Recruitment

• Arrange and participate in recruitment activities both on and off campus, which may include occasional travel to high schools and other recruitment venues, receptions, alumni events, parent information sessions, to promote Mount Allison to students, guidance counselors and parents;
• Establish and maintain relationships with guidance counsellors;
• Speak knowledgeably about Mount Allison’s programs, services, admissions requirements at special events on campus, during admissions meetings, and at other events off campus;
• Assist with planning, implementing, and evaluating other recruitment-related projects;
• Keep abreast of admission requirements and programs across faculties and degree programs, including changes to degree requirements, academic and other university regulations;
• Remain current with developing trends and initiatives in strategic enrolment;
• Produce reports on recruitment activities.
• Working with Student Systems Analyst, update and maintain procedure documentation for recruitment and admissions processes associated with this position.
• Ensure prospective student data generated from student recruitment events are entered into CRM in an effective manner

Coordination of Campus visit and ambassador program

• Working with the senior campus ambassador (student position), oversee the coordination of daily individual and group campus visit requests;
• Continually review and improve campus visit registration system/processes to ensure timely service to prospective students and other target groups;
• Develop and conduct on-going comprehensive student ambassador recruitment, training, and development (including Mountie Chat, Mounties in the Making and Campus connect platforms) to deliver personalized experience to prospective students and other influencers;
• Supervise student ambassadors, track their work hours and manage payroll.
• Working with relevant offices within the university (Facilities Management, Conference Services, Food Services, etc…) Manage complex, on-going multiple campus visit registration details;
• Coordinate participation and activities of ambassadors, faculty, admissions team, and other units involved in campus visit program (e.g. Athletic Department, Meighen Centre, dining services, etc.);
• Collect and analyze campus visit assessment data;
• Develop and support other strategic initiatives.

Coordination of Special Events

• Responsible for project management (planning, execution, and evaluation) related to coordination of special events on campus, including maintaining and reporting on activity budget, inventory, etc. in consultation with Director of Recruitment, Admission & Awards.
• Coordinate annual Fall and Spring Open House events for prospective students and their families;
• Coordinate participation of Ambassadors, Faculty, Admissions team, and other units (e.g. faculty, Student Affairs units, housing, food services, etc.) in Open House program;
• Build and maintain positive working relationships and liaise with service providers (in and outside of the university) and others involved in planning and execution of recruitment events (e.g. housing, food services, security, faculty, etc.);
• Improve access to University campus by preparing and delivering online/digital Open Houses, Campus Review days and other major recruitment events for those students who can’t physically visit campus.
• Manage complex, on-going multiple event registration details, including preparation of event calendars, event and space bookings;
• Prepare follow-up communications, surveys, and data analysis;
• Develop and support other strategic initiatives;

Admissions

• Respond to inquiries and conduct admissions meetings, providing in-depth knowledge of admission policies and practices, as well as a general working knowledge of academic, co-curricular, and extra-curricular programs, current events and issues to various stakeholders;
• Counsel prospective students and their parents or guardians on the university application process and admission requirements;
• Evaluate applications for admission to the university and scholarship applications;
• Update and maintain accurate data on admissions decisions;
• Identify opportunities for improvement in admissions processes and data management;

Communications

• Working closely with Admission Counselor – Prospect Management and the Admissions Counsellor –Student Information Systems, develop and deliver necessary recruitment messaging and correspondence (Recruit/Colleague/Salesforce) with prospective students, parents and others from recruitment, conversion and retention perspective;
• Assist with the development, review, and revision of recruitment material, with focus on conversion and increasing enrolment yield;
• Assist with implementation and evaluation of communication plans that may include coordinating inquiry follow-up, calling campaigns, focus groups, etc.;

Other

Qualifications/skills

Required:

• A university degree;
• A minimum of at least one year of admissions, public relations, marketing or other related experience in a post-secondary environment;
• Event-planning and project management experience is a major asset;
• Experience in recruiting, training, and supervising [student] staff;
• Excellent communication skills, including public speaking experience;
• Strong listening skills, patience, and professional customer service with an ability to analyze problems and find potential solutions;
• Strong problem-solving and decision-making skills within the framework of University policy.
• Proficiency with computer applications in Microsoft Office, E-mail, presentation software, and a familiarity with student information systems (experience with Ellucian Recruit Colleague and Salesforce (or similar platforms) preferred);
• Ability to demonstrate initiative, work well independently and with others while showing good judgement
• Excellent organizational skills, and the ability to multi-task in a busy, often noisy environment;
• The regular hours of work for this position year round will be Monday to Friday, 8:30am to 4:30 pm, although the ability to work flexible hours including weekends on occasion is also required.
• A valid driver’s license and ability to travel as necessary.

Recommended:

• Knowledge of high school programs and familiarity with Canadian education system
• Knowledge of University student recruitment and admissions procedures, as well as the ability to communicate in both official languages.

If you are interested in the challenges and opportunities that this position has to offer, please forward your application to: Human Resources Department, Mount Allison University, 65 York St., Sackville, NB E4L 1E4 Fax: (506) 364-2385, e-mail: [email protected]

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Visit our website at www.mta.ca/employment for other employment opportunities at Mount Allison University or to register to receive e-mail notification of new opportunities.

Mount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.