MRC Global Looking for Regional Operations Support Manager at Grande Prairie, AB Full Time

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. We have an immediate opening for a Regional Operations Support Manager.

Job Purpose: Responsible for business activities and the execution of branch operations strategy for multiple locations in a designated area within a sub-region.

Responsibilities:

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Lead and manage branch management within an assigned sub-region, which includes resource planning, selection, onboarding, performance management and development
• With Regional Leadership, develop and execute the sub region operating plan, in alignment with regional and company strategy, that includes:
  • Financial goals;
  • Gross Margin enhancement;
  • Safety/DOT programs and practices;
  • Maintaining competent and capable safety-focused employees;
  • Awareness, understanding and compliance with MRC policies and SOX compliance guidelines;
  • Warehouse Assessment process and compliance;
  • Inventory, Receivables, Fixed Asset and Other Asset management;
• Implement and model customer service values across sub-region by ensuring excellence in branch operating standards;
• Collaborate with Regional Leadership team to ensure overall Regional goals are achieved:
• Closely coordinate efforts with Regional Sales Manager(s)
• Obtain and communicate market intelligence, including customer activity, competitor activity and potential new activity;
• Ensure branch personnel are trained in the sales processes, including products, marketing techniques, quality standards, and customer identities;
• Prepare reports for the sub-region as directed (at least monthly);
• Manage confidential information relating to product and resale costs and expense items;
• Keep management informed of the area’s performance; provide advice on those matters that are mutually pertinent to the area and MRC’s overall strategy;
• Collaborate with Regional Leadership team to ensure overall Regional goals are achieved:
• Set clear expectations. Communicate consistently. Delegate responsibility. Hold People accountable. Encourage strengths; address weaknesses. Provide timely, candid feedback;
• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

Qualifications:

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;
• A proven track record of strong performance in driving performance and key field operations metrics;
• Willingness and ability to travel within and outside the region regularly to include overnight and consecutive night stays;
• Experience defining and implementing successful sales and operational strategies in a team environment;
• Valid Driver’s License with the ability to meet and maintain appropriate status with the MRC vehicle/driver policy.

• Must have the ability to provide documentation verifying legal work status;
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;
• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions:

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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