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Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff and local communities.
Navitas is seeking to employ a Student Success Advisor to join our North American team in Burnaby, BC, Canada.
The Student Success Advisor works with the Student Success Coordinator on the strategic implementation of programming that supports student outcomes, student experience, and academic rigor at Fraser International College (FIC).
The position is responsible for student academic advising, holistic student support services and programming to ensure student welfare, retention, and successful transfer to our University Partner, Simon Fraser University.
Key Responsibilities
Support the Student Success Coordinator in the delivery of one-on-one student advising services and programming to support all areas of student life, ensuring students have a smooth transition into the College and to the University Partner.
Develop and deliver holistic student programming rooted by theoretical framework and evaluate for effectiveness in achieving strategic goals, including but not limited to:
Workshops
Programming for high-achieving students
Programming for at-risk students
Social diversity and inclusivity
Social engagement
Community engagement
Implement initiatives meeting the strategic direction and support for the development of advising, referral, and advocacy services meeting needs of international college students
Support the strategic enrolment management systems of the college with an emphasis on retention, success, and student experience
Ensure compliance with data integrity processes
Follow systems of on-going training in the development of advising competencies
Support the creation and maintenance of academic communication resources
Maintain breadth of knowledge required to engage in innovative approaches of advising services for college students
Facilitate academic integrity and academic probation policies
Engage with industry best practices in the field of student advising
Other duties as required
Essential Skills, Knowledge and Experience
A degree in a relevant field from a recognized university
Ability to plan, develop, promote, facilitate, monitor and evaluate individual learning programs and group learning events
Understanding of academic expectations and the difficulties faced by international students undertaking post-secondary studies, particularly transitional issues
High-level interpersonal and oral communication skills, with a proven ability to consult, counsel and liaise with a wide range of people from culturally diverse backgrounds
Demonstrated ability to deal with confidential and sensitive matters
Ability to organize and prioritize multiple issues/tasks in a fast-paced environment
Demonstrated ability working collaboratively in a team setting as well as independently
Demonstrated proficiency in the use of the Microsoft Office suite of products, internet and intranet technologies
Flexibility to perform duties day, evening and weekends
Legal authorization to work in Canada.
Desirable Skills
Experience working in a higher education environment
Experience in a multicultural environment or with international students
Multilingual
What We Offer
Navitas is an Equal Opportunity Employer. We offer a competitive compensation and benefits package and are a values-driven employer.
Successful applicants will be subject to relevant pre-employment checks, which may include a Criminal Background and professional reference check.
