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The Role at NFP
The Human Resources Leader for the NFP Canada will provide overall support for leaders and employees. The position is a balance of driving strategic initiatives while driving day-to-day tactical operations. The position requires the candidate to partner with the NFP Canada President, Chief Operations Officer and NFP Chief People Officer to ensure the implementation, and monitoring of company HR strategies and solutions, with a focus on driving success and meeting business goals and objectives, while improving working relationships, building morale, increasing productivity and supporting NFP’s PeopleFirst culture. The position will partner with business leaders on organizational design, workforce planning, talent acquisition, succession planning, compensation, and employee relations. The position will lead a team of HR Business Partners, Coordinators and coordinate a shared services staff for Payroll and Benefits in Canada.
What You’ll Do
Workforce Planning & Talent Acquisition
- Assist leaders with workforce planning to identify and analyze what the needs in terms of workforce (size, type, experience, knowledge, skills and quality) to achieve business objectives.
- Develop and maintain consistent job titles and descriptions across the business/locations.
- Ensure employee onboarding and orientation processes are being conducted using NFP resources and materials through HR team staff.
Policies, Procedures and Employee Relations
- Provides counsel and direction to HR Staff, leaders, supervisors, and employees to address employment-related matters.
- Maintain full compliance with all applicable Canadian laws and regulations related to employment, employee relations, compensation and all other aspects of human resources.
- Conducts investigations in response to formal complaints.
- Manages disciplinary and separation processes through HR staff.
- Ensures offices are trained on the Company’s employment-related policies as required by law.
- Interpret and administer company policies for employees and management.
- Participate with other members of HR team to serve as employee advocate while balancing role of internal business partner.
- Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and harmonious environment.
Compensation
- Participates in the implementation and administration of compensation, bonus and incentive programs and structures.
- Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling.
Performance Management
- Drive and facilitate effective performance management practices (coaching, counseling, career development, disciplinary actions) to create and maintain a high-performance culture that improves organizational capability.
- Provide coaching and guidance to managers on carrying out goal setting, performance reviews and providing feedback to employees.
Learning and Development
- Coordinate with HR Talent Development team to support talent development and training for the organization.
- Participate in evaluation and monitoring of success of training programs. Follow-up with Talent Development team, managers, and associates to ensure training objectives are met.
Employee Engagement
- Work with leaders and HR staff to drive NFP’s Peoplefirst culture by promoting company-wide initiatives and building initiatives to support employee engagement; Release organizational communication, to ensure a positive employee experience and employee engagement.
- Integrate NFP’s diversity, equity, inclusion and belonging strategy for Canada.
What you Bring
- Ability to provide strategic HR support.
- Sound knowledge of employee relations practices.
- Knowledge of Canadian employment and practiced and regulations.
- Detail oriented and task focused.
- Strong customer service skills.
- Ability to express ideas clearly in both written and oral communications
- Ability to effectively utilize Microsoft Word, Excel and PowerPoint.
- 15+ years’ experience as an HR professional leading an organization, subsidiary, or region.
- Experience leading a team of HR professionals.
- Bachelor’s degree with course work in Human Resources Management, Business Administration or related field.
Who We Are
We’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,000 employees with global capabilities. As an organization, we care about giving back to the community. We contribute to different organizations, including Children’s Cancer Society, GenHERation, Year Up and many more.
We’ve become one of the largest insurance brokerage, consulting and wealth management firms by building enduring relationships with our clients and helping them realize their goals. NFP is the 2nd largest retirement aggregator firm (Investment News), 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).
Our expertise is matched by our commitment to each client’s goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space. To learn more, please visit https://nfp.ca/.
What’s In It For You
NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration
Our employees are the foundation of our success.
NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.
We understand that more people mean more experience, more expertise, more diversity of thought and more opportunities to understand the world we share together. By embracing organic collaboration and innovation, we are able to integrate an array of ideas and perspectives to continuously refine what we do and how we do it.
Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, develo
