Disclaimer: Please note that the estimated pay range that is provided on various social media sites may not be representative of NORR’s range for this position.
NORR is an employee-owned global architecture and engineering firm. Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. We believe the ultimate success of any project is driven by people. It involves a team of highly passionate and skilled designers working towards a unified goal, drawing on the integrated thinking of colleagues, partners and clients. Our collaborative approach results in design solutions and programs that are holistic and make our clients successful. With an 85-year history, we continue to build on our deep experience to advance design through technology, sustainable practices and the pursuit of excellence.
We are seeking an IT Systems and Support Analyst to join our global technology team that are focused on maintaining, evolving, and transforming the Company’s technology ecosystem. This role’s primary focus is our Canadian technology operations while partnering with the UK and US technology staff. This includes supporting the ongoing technology requirements, support and vendor management. You will be responsible for deployment, standardization, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or exceed) Service Level Agreements (SLAs). Additionally, this role will take advisement and work closely with the global technology infrastructure team.
Reporting to the Senior Manager, Information Technology (Global), this role requires that you are client-centric, collaborative, and able to work to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption.
Required Skills
Required Experience
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