As a Customer Success Coordinator, you will be responsible for supporting the launch, strategy, and success of our customers, and support the day-to-day management of key customer deliverables. You are passionate about employee engagement, new technology, and are motivated to help organizations drive innovation. Additionally, you have a strong drive and desire to get things done in a fast-paced, constantly evolving environment while always maintaining a focus on ensuring your customers are happy and seeing value.
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What you’ll be doing/What we need your help with*
Reporting to the Customer Success Manager, the Customer Success Coordinator will be responsible for:
And… you’ll get to work with team members like Dre… See our Employee Spotlight blog post here! https://nudge.co/blog/employee-spotlight-andreas-mikkelsen/
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About you*
Psst…don’t have all of the above? That’s okay! We welcome candidates who may have some of the skills but are still learning. At Nudge, we are dedicated to providing opportunities and growing our employees, so we encourage you to apply.
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About Us*
Nudge is a mobile platform changing the way deskless and frontline organizations communicate. The Nudge app enables head offices to share relevant, critical information with their deskless workers across every location in real-time. Employees can provide feedback, take part in discussions, and test their knowledge while earning recognition and points. Since 2012, over 64 million Nudges have been delivered, increasing sales, employee engagement and retention, and providing managers and head office with insights that lead to smarter decisions.
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Our values underpin everything we do: *
Why you want to work at Nudge:
Our remote work policy & return to office plan
Nudge is currently an Office Optional workplace for fully vaccinated employees, where the office is open to team members who are interested in working in a shared space. All team members choosing to work remotely must have access to good internet and work on EST hours. We anticipate that Q3 2022 will be Office-Occasional, where we will test and learn which cadences work for employee in-office presence and will continue to adhere to provincial guidelines. Q4 2022 and onwards will be expected to range from 8 in office days a month to the Office-Occasional approach in Q3. Proof of vaccination will be required for in-office opportunities and in-person events.
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We are proud to be an equal opportunity employer and are committed to building a work environment that is both diverse and inclusive. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age._
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Applicants must be legally eligible to work in Canada._
Job Type: Full-time
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