OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are guided, as we are, by socio-eco-environmental values and want to participate in solving the biggest challenges facing our world today, here is how you can help:
Summary
Optel Group is looking for a Technical Support Specialist to join our team. This person will provide technical guidance and support to our business and customers.
The role of a Technical Support Specialist is critical to the success of the business. The candidate will be responsible for the full troubleshooting of IT solutions in the various customer environments. He/ She will also be responsible for improving work processes in constant evolution as well as working with developers, solution architects, project managers, and our clients, all in compliance with the quality requirements.
The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
Responsibilities
General
Design
Quality
Support
Skills And Qualifications Required
Prerequisites
Technical skills
Assets
Education
Benefits And Advantages
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