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Ostiguy & Gendron Group is looking to fill a position of Office Clerk – reporting to the assistant director to service the administration department.
Founded in 1991, Groupe Ostiguy Gendron is an insurance and bonding brokerage firm that relies on a team of 95 passionate employees. Its reputation has been built on a human approach, centered on a relationship of trust. The company’s head office is located in Laval and its team extends throughout the province of Quebec, as well as in Ontario and Manitoba.
Specific Responsibilities
- Provide basic technical assistance to users at the computer and telephone levels;
- Follow up on service tickets with business partners and users;
- Hand out computer equipment to new employees and provide basic training on technological tools;
- Follow up on the renewal of the brokers’ licenses;
- Data entry and modification of forms in the insurance management system;
- Participation in various projects and corporate initiatives;
- Replacement at the reception desk;
- Responsible for maintaining the inventory of office supplies, ordering supplies as needed and ensuring that the maintenance of office equipment is done;
- Scanning files and archiving during firm acquisitions.
Requirements
- Possess 2 years of experience in a similar role and within a professional services facility;
- Post secondary degree or related work experience;
- Excellent proficiency with Microsoft Office Suite applications and a demonstrated ability to learn new software and custom tools;
- Excellent verbal and written communication skills (in English and French);
- Full time on site;
- Availability to travel.
Qualities And Skills Required
- Positive attitude and team spirit;
- Ability to work under pressure with tight deadlines;
- Autonomy and initiative;
- Judgment and problem solving;
- Excellent time and priority management;
- Dynamic, professional, autonomous and versatile.
- Ability to develop and maintain productive relationships with internal stakeholders;
- Excellent customer service skills.
