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Position: Digital Content Specialist
Term: May 2022 – March 2023 – 35 Hours per week
Reports to: National Program Manager, Refugee 613
Are you a skilled writer/editor with a love of writing for digital platforms? Are you outstanding at turning complicated information into short, clear, plain-language content that meets the needs of newcomer audiences? Refugee 613 has an exciting opportunity for a content creator with excellent Dari or Pashto writing skills to help us meet the communications needs of Afghan newcomers.
About OCISO:
OCISO supports immigrants through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.
About Refugee 613:
Refugee 613 is a communications organization created by a network of service providers, refugee sponsors and community volunteers. We provide our partners and the public with information, connection and inspiration to improve the welcome and integration of refugees and other newcomers. As part of our commitment to actively work to dismantle systemic racism, we strive to ensure equity and inclusion are embedded in all our internal practices and services. We highly value life experience, curiosity and creativity. Our small, energetic and diverse team works hard, laughs a lot and cares deeply about what we do.
Project Overview:
With investment from IRCC, Refugee 613 is testing a new, national, digital-messaging service to improve access to information for Afghan refugees in Canada. The new service uses Telegram to provide daily informational posts related to settlement and integration, answer inquiries and refer members to service providers in their area. The goal is to complement and add value to existing settlement services and make it easier for new arrivals to find basic information quickly and easily.
Position Summary:
Refugee 613 is looking for a content creator to join the DMSI team and support the delivery of validated, easy-to-understand settlement and general information to the target audience in Dari and Pashto. Working closely with the Community Manager and the Project Coordinator, the Digital Content Specialist will research, write and edit a wide variety of relevant content in plain language to meet the needs of group members.
Main Responsibilities:
· Find existing digital content and sources for sharing in the Telegram group, adapting as needed via editing or translation
· Research, write and edit original content in plain-language versions in English, and translate into Dari and/or Pashto, including fact sheets, infographic, and social media content, in a fast-paced environment with short deadlines
· Develop content priorities based on the needs of the Telegram group in collaboration with the Community Manager and other team members
· Manage content calendar for Telegram group, including planning, scheduling and performance measurement
· Support production of infographics for distribution in the group
· Assist with translations into Dari and/or Pashto and manage translation workflow
· Ongoing collaboration with project team members to develop and implement content strategies to meet audience needs
· Perform other related duties as may be assigned
· Demonstrate a commitment to OCISO’s culture of respect approach.
Qualifications:
· A post-secondary degree in communications, journalism or a related field, or equivalent practical experience writing and editing in a professional setting
Excellent verbal and written Dari or Pashto is mandatory, along with strong proficiency in English
· Strong digital writing skills: You know how to create very short, clear and lively content for digital platforms with excellent grammar, spelling and style, within tight deadlines.
· Plain-language expertise: You know how to make complex topics easy to understand through clear writing, use of less formal vocabulary and conversational tone.
· Software skills: You can use platforms like Google Drive, MS Suite, Canva or the Adobe creative suite in multiple languages, and you have experience using content management systems like Asana, Buffer and Air Table.
· Experience with digital storytelling for diverse audiences: You have experience writing or producing content for newcomers and understand their information practices.
· Excellent strategic communications skills: You know how to develop and implement strategies to meet audience needs on a variety of platforms.
· Experience working with people from diverse cultural and linguistic backgrounds
- Highly organized and self-motivated: you successfully manage your workload to prioritize tasks and meet deadlines
- Ability to work with a small, passionate team in a sensitive, respectful manner
NOTE: This position is based in Ottawa, Ontario, with a possibility of remote work within Ontario only.
Salary & Benefits: Range – $56,397 to $57, 548 per annum for 35 hours per week. Comprehensive benefits plan including health, dental, RRSP plan, and generous leave entitlement.
Application Deadline: Monday, April 11, 2022 – by 5:00 PM EST.
Application Process: Please use your cover letter to demonstrate exactly how your experience aligns with this specific role, in less than 250 words. Please make sure you rename your documents as noted below before applying and send them to Chandan Rathaur, HR Administrator.
- A cover letter with the following file name: Name_Digital Content Specialist_CoverLetter
- A resume with the following file name: Name_Digital Content Specialist_Resume
ADDITIONAL INSTRUCTIONS:
We will be assessing your cover letter and resume as an example of your writing and design skills. Please use your cover letter to demonstrate exactly how you meet the specific qualifications listed above. Please do not simply summarize the work history listed in your resume.
If you would like clarification on any of the criteria, please email us info at refugee613.ca with the position title in the subject line. Please keep your inquiries brief; this is not an invitation to expand on your application, nor is it an opportunity for a pre-interview.
We encourage applications from qualified people of all backgrounds, especially women, members of visible minorities, Indigenous people, and persons with disabilities.
OCISO is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, OCISO will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please notify the HR Administrator upon scheduling your interview.
Please note, after the hiring process is complete and before joining, OCISO requires successful candidates to provide proof of their COVID-19 vaccination document as a condition of employment, subject to an Ontario Human Rights Code exemption.
Thank you for your interest in joining OCISO. We appreciate all applications. Due to the volume of applicants, we are only able to contact those selected for further consideration
Job Types: Full-time, Fixed term contract
Contract length: 11 months
Salary: $56,397.00-$57,548.00 per year
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
Schedule:
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Application deadline: 2022-04-11
