Paladin Technologies Looking for Customer Care Agent at Remote Full Time

Customer Care Agents are responsible for processing and invoicing completed service work requests, performing account setup and maintenance for customer accounts, and supporting in other administrative functions.

**This is a remote (work from home) position**

RESPONSIBILITIES:
Creation and updating of accounts

Process customer orders and sales contracts

Prepare billing and invoicing

Invoice adjustments, inquiries, and follow-ups

Responding to emails and phone calls

Administrative support

Other related tasks/projects as required

QUALIFICATIONS:
High School diploma or equivalent required

Experience in an administrative support and/or billing support an asset

Superior Customer Service capabilities

Strong organizational and communications skills (written and verbal)

Strong typing skills

Self starter who can work independently

Ability to prioritize departmental functions to meet

Company Info:
Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of IP-based Integrated Security, Audio-Visual and Data Networking systems, Paladin can meet the needs of clients on a national scale, while providing local support.

We are a multi-national company with a local feel that operates across Canada, the western US, and Texas. The experts that makeup Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

Visit our website and social media pages for more info:
Company Website Facebook LinkedIn

We thank you for your application however only those selected for an interview will be contacted.

Paladin Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

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