RETAIL PRO
Part-Time, Permanent
Location: Halifax, Nova Scotia
GENERAL SUMMARY
Our retail stores are where the brand comes to life, as a Retail Pro, you’re the embodiment of the brand for our customers. You welcome, assist and engage customers by providing a positive experience for everyone who comes in – ensuring that the customer’s needs are understood and met. You focus on building relationships. You share your knowledge of core sports and products, your passion for the community and your efforts to protect the local environment. You contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism. All employees are encouraged and empowered to solve problems creatively and put the customers’ needs at the centre of everything we do.
WHO YOU ARE
We want candidates with proven service experience who thrive in a team-based atmosphere. We’re seeking people who are passionate about their communities, the environment and caring for others. We need people who appreciate our core sports. Folks who responsibly work through ambiguity, learn on the fly, demonstrate sound judgement and solve problems creatively are most successful with us. We’re looking for someone who builds and maintain life-long relationships with customers and the surrounding communities, new and existing. Be willing to optimize the Patagonia shopping experience to increase repeat customers and obtain new ones.
YOU ARE AN ENVIRONMENTAL ACTIVIST.
YOUR CUSTOMER SERVICE IS NOT BOUND BY CONVENTION.
YOU ARE ACTION-ORIENTED, TAKE INITIATIVE AND DELEGATE.
YOU VALUE AND DEMONSTRATE QUALITY IN ALL THAT YOU DO.
YOU ARE A LIFE-LONG LEARNER AND TEACHER
PHYSICAL REQUIREMENTS
SCHEDULE
Our stores are open seven days a week. You must be available to work a minimum of one weekend day, one opening shift and one closing shift per week. You will be scheduled up to 30 hours a week. You must report to work on time or provide notification in advance if absent or late. The ideal candidate will be available to work Saturdays, Sundays and a weekday.
WHO WE ARE
“We’re in business to save our home planet.”
Build the Best Product
In retail, our best product is the world-class service we offer our customers. We create amazing and memorable experiences that leave our customers feeling stoked.
Cause No Unnecessary Harm
Our stores are intended to be gifts to the community. We renovate old buildings into storefronts using low-impact practices and materials. In addition, our retail stores, working with our Worn Wear program, extend the life of customers’ old gear by repairing or recycling it.
Use Business to Protect Nature
Our stores serve their communities. We strive for deep connections to the people, places, and issues that are relevant there. We are vocal activists for protecting outdoor spaces. Our stores support local environmental groups with grants, donations, volunteers, advocacy, and events that provide a platform to share and engage in activism.
Not Bound by Convention
Retail changes every day. We welcome and embrace change as it inspires us to create new ways to serve our customers. Every retail employee is empowered to make autonomous decisions in line with our mission and values.
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law.
Hourly Wage: $17.00 – $21.00
Benefits:
Job Type: Part-time, Permanent
Job Types: Part-time, Permanent
Salary: $17.00-$21.00 per hour
Benefits:
Day range:
Flexible Language Requirement:
Shift:
Work setting:
Application question(s):
Experience:
Work Location: One location
Application deadline: 2023-04-14
Expected start date: 2023-04-25
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