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Description
PeaceHealth is seeking a Patient Team Support for a Full Time, 0.90 FTE, Day position. The general salary range for this job opening at PeaceHealth is $20.65 – $31.55. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.
Join our caring team by coordinating the activities between scheduling, insurance verification and pre-certification, in addition to acting as a clinical liaison with physician practices interacting with pre-visit services.
PeaceHealth has been serving the communities of northwest Washington since 1890. PeaceHealth St. Joseph Medical Center is a 253-bed, two-campus hospital providing a Level II Trauma Center and a full range of inpatient and outpatient services. PeaceHealth’s Whatcom Region also includes the comprehensive heart care services of the Cardiovascular Center at PeaceHealth St. Joseph Medical Center as well as the primary and specialty care provided by PeaceHealth Medical Group.
Discover PeaceHealth St. Joseph Medical Center and the vibrant Bellingham community in this video! https://peacehealth.culturehq.com/story/5596
Hiring Bonus May Be Available Hiring Bonus May Be Available *
DETAILS OF THE POSITION
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Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
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Collects patient balances, co-payment, co-insurance, or other payment types.
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Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
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Responds to customer’s inquiries.
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Assists with departmental coverage as needed.
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Manages daily appointment schedules which may include reminder calls and calling all referrals.
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May transport patients utilizing escort or wheeled transport equipment.
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Management of ED incoming phone calls and may be required to provide switchboard coverage.
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Monitor OB Prosec/McKinley alarm system.
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May be required to assist with Cardiac Rehab departmental charge entry
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Performs other duties as assigned.
WHAT YOU BRING
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One year of medical office or related customer service experience required.
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Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.
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Knowledge of insurance process and regulations preferred.
ST JOSEPH PHYSICAL/COGNITIVE REQUIREMENTS:
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Work requires normal amounts of physical effort up to 33% of the time.
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Ability to lift objects weighing 50 lbs. or less.
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Work is performed under normal working conditions with adequate lighting and ventilation.
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Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time).
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
For a full position description or for questions, please contact Vicki Greenwald: vgreenwald1@peacehealth.org
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.
REQNUMBER: 69454
