Job Description:
The Logistics Coordinator will support the Canadian Transportation department to help schedule and tender the assigned Inbound Transportation collect orders into our Distribution Centers (DCs). They will be responsible for load tendering, tracking orders to ensure delivery, some spot rate negotiation, as well as updating various supporting documents and reports. The candidate must have the ability to problem-solve, work independently both remotely and in office as well as cross-functionally, and be driven to improve processes and work with our assigned service providers to fix any detrimental service or cost issues as they arise. This role will include data entry, review and analysis of metrics, consistent communication via e-mail and phone, problem solving opportunities, as well as input and participation in new projects as applicable.
Essential Duties and Responsibilities
Safety – Operate in a way that builds trust with our customers, pets, and ACEs.
Ensure all orders are built into loads that fall within service level parameters
Prioritize and tender loads in a timely manner with clear expectations to our carriers
Hold carriers accountable to the tendered expectations
Compassion – Communicate and act from the heart with genuine care and courtesy.
Create and maintain carrier profiles and scorecards and relay metrics to carriers on regular cadence
Update and report on DC Inbound No-Shows and work on root cause fixes to avoid future recurrences
Vacation / sick time coverage as necessary
Expertise – Provide knowledge in an understanding and informative way.
Optimize and build loads based on best cost and service offers
Work with cross department colleagues on opportunities for freight consolidation or shipment frequencies to further better Pet Valu’s cost, service and/or carbon footprint
Prepare and present weekly Financial and Service metrics along with root cause fixes as applicable to Senior Manager
Efficiency – Use time and resources responsibly.
Update and maintain Standard Operating Procedures & Process Maps as applicable
Ensure proper time management between daily tasks and other responsibilities up to and including participation in internal/external meetings
Participate in project work as necessary
Skills, Experience, Education, Certifications
Bachelors’ Degree in related field or equivalent combination of education and experience
Minimum of 2 years’ experience in supply chain / logistics activities
Experience with TMS, WMS, optimization tools, or network modeling preferred
Experience with data analysis and building KPI tools preferred
Competencies
Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Priority Setting
Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Time Management
Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
Written Communications
Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
Composure
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
#INDS
Company Overview National Logistics Services (NLS) is Canada’s leading logistics provider for fashion, footwear, actionwear and general merchandise. We have...
Apply For This JobPurpose: To assist the Warehouse Supervisor in overseeing the orders flow and taking responsibility for the communication between warehouse and...
Apply For This JobSundays is a direct-to-consumer, online-first furniture start-up based out of Vancouver, BC. We’re a young company with big plans so...
Apply For This JobLogistic RepresentativeINTERESTED IN BEING A PART OF THE MSC FAMILY?Who is MSC? Behind every one of our containers, our 600...
Apply For This JobWHY JOIN THE TEAM? To experience exciting challenges and have the opportunity to work at the heart of BRP’s transformation,...
Apply For This JobOn Behalf of our Client, Midland Transportation, Protrans Personnel Services is currently on the search for a Logistics Administrative Assistant...
Apply For This Job