Job Description:
Take your technical and customer service experience to new heights while providing essential support to a growing healthcare SaaS company! Utilize your organizational and prioritization skills to provide excellent customer service while effectively troubleshooting and resolving technical problems. Challenge yourself by providing the first level of technical and account administration to support internal staff. Broaden your skills by gaining exposure to a large variety of technical systems, becoming a subject matter expert and super user!
The Help Desk Agent will collaborate cross-functionally with teams such as Service delivery and Datacenter and will be provided with various opportunities for growth. If you’re looking to jumpstart your technical career, this role could be a perfect fit!
What You’ll Do
What You’ll Bring:
Nice to Have:
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
Job Type: Full-time
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