Pocketed is seeking a Customer Success Representative to join our team!
Pocketed is a rapidly growing software startup that helps businesses across North America access billions of dollars in ‘free money’ through grants, tax credits, and incentives. We’re a female-founded, female-led company with a bold vision: to give entrepreneurs the power to create and build businesses without financial barriers. Today, more than 10,000 businesses use Pocketed to access grant funding and tax credits to extend their runway and grow their business.
As a Customer Success Representative, you will play a vital role in helping our customers achieve their goals. You will be responsible for building and maintaining relationships with our customers, ensuring they have a positive experience with Pocketed.
Key Responsibilities:
Your Qualifications:
Your Benefits:
In this role you will work closely with a tight-knit founding team to rapidly design and build new generation solutions to real-world problems. As part of our growth team, you will have the full support of our CEO, Head of Growth, growth team, and our entire technical team.
More specifically, your benefits will include:
Does this sound like the right opportunity for you? Apply today!
About Pocketed: Help businesses across Canada grow & thrive!
A lack of financial resources is one of the primary reasons businesses fail. With billions of dollars in ‘free money’ (grants & tax credits) available every year to small businesses and start-ups, how is this still possible? The system is broken – and that’s why we built Pocketed. Pocketed helps companies get the capital they need to grow with our intelligent matching platform and funding solutions. Learn more at hellopocketed.io.
We are a female-founded, female-led company with a strong team. Together, we’re relentlessly in pursuit of a powerful purpose: eliminating financial barriers for businesses. We’re looking for impact-focused people to build with us.
In the past 2 years, we oversubscribed our alpha launch by more than 500%, achieved a 95/100 Net Promoter Score from alpha users, launched a US pilot, won the 2022 Forum Pitch Competition and [email protected] People’s Choice award, named a BC Tech TIA Startup Company of the Year, featured in the Globe and Mail, Techcouver, BetaKit, and more, and have helped more than 10,000 companies access over $100M in government funding.
deepND Inc. dba Pocketed is an Equal Opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).
Job Type: Full-time
Salary: $50,000.00-$65,000.00 per year
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Work Location: Remote
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