Progress Rail Locomotive Canada Looking for Quality Manager at Lachine, QC Full Time

JOB DESCRIPTION: Quality Assurance Manager

Progress Rail Services is a Caterpillar Company. Progress Rail is the world’s largest developer and manufacturer of locomotives for freight, intercity passenger, commuter, switching, industrial and mining customers. PRS also designs, develops and manufactures engines and generators for marine applications, offshore and land-based drilling rigs and stationary power units.

The Quality department at our Montreal facility is looking to hire a Quality Manager. Our facility supplies traction motors, wheelsets, combos, alternators and truck/bogie assemblies domestically as well as internationally.

Position Summary: The Quality Manager will work within the facility team environment to control and maintain all aspects of the quality assurance program such as: establishing audit criteria & schedules, establishing and monitoring facility quality metrics and championing problem solving activities through a structured format.

Responsibilities Include:

• Ensure that quality procedures, work instructions, and inspection instructions are followed and continually improved upon.
• Documenting and reviewing customer and company requirements.
• Gain technical competency in support of facility and division team members.
• Follow-up and assist “customers” with quality related problems (customers may include both internal (e.g. production supervisor) or external (e.g. railroad, field service).
• Perform product and process inspections.
• Support the facility training / certification of personnel.
• Coordinate / perform gage requirements, calibration activities, developing calibration procedures and assessments when needed
• Manage quality metrics for improvement / goal attainment.
• Lead and assist in correction / preventive action.
• Assess potential problems and take appropriate action. Develop and maintain PFMEA.
• Verify suspect supplier parts to print, as well as make disposition on rework / scrap components.
• Clearly communicate (via phone & email) with vendors regarding nonconforming material.
• Coordinate return of defective material, replacement stock verification ensuring clean points are identified.
• Develop/implement ideas that encourage innovation and continuous improvement.
• Establish a working relationship with shop employees to address issues / complaints in a timely basis
• Work on special projects as required
• Work with personnel and suppliers to effectively resolve problems and continuously improve the quality of all processes related to product design, materials, specifications and/or manufacturing operations by emphasizing prevention rather than assessment.
• Work closely with management, customers, supplier quality, 3rd party certification bodies and other company representatives in the design, planning scheduling, coordinating and directing the facility Quality Management System to ensure processes are followed, products produced are in conformance with the customer requirements, engineering specifications and regulatory requirements.
• Improve the Quality Management System through tools (PPAP/PFMEA) aimed at preventing defects from occurring

Direct and Indirect Reports:
n/a

Educational Requirements:
Bachelor’s degree in related field preferred plus minimum of three years of quality experience or equivalent experience required.

Skills & Experience Requirements:

• Effective communications skills (written and verbal in French and English)

R.0. 2011-02
Caterpillar: Confidential Green

• Working with a quality program compliant with ISO9001; AAR M-1003
• Effective communications skills (written and verbal in both English and French)
• Root Cause Problem Solving
• Blueprint interpretation

Preferred Experience:

• Machining and welding experience / knowledge (AWS certified if possible)
• ASNT experience UT and MPI
• FMEA, DOE, SPC, Kaizen, APQP, or other manufacturing quality tools and measurements
• Leadership
• Lean Manufacturing
• Production Systems implementation
• Locomotive Operations
• SAP, Imagesite, ETQ, Microsoft Office products

Travel Requirements:

• Occasional domestic and international travel
• Approximately 5-10%

Position Reports to: Divisional Quality Manager

Caterpillar: Confidential Green

Job Types: Full-time, Permanent

Salary: $85,000.00-$126,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• 8 hour shift

COVID-19 considerations:
All customers and staff wear masks when unable to maintain 2 meter distance and in common areas. Common areas are cleaned frequently.

Ability to commute/relocate:

• Lachine, QC: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor’s Degree (preferred)

Experience:

• quality assurance: 4 years (preferred)