Qualicare Whitby Looking for Service Coordinator for Home Healthcare Company at Whitby, ON Full Time

Qualicare Family Home Care – Whitby Branch is a small, supportive, and growth focused home care company providing service to clients in the Durham region. We are presently looking for a Service Coordinator to assist in office administration and client care delivery.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

The role of the Service Coordinator involves jointly collaborating with and sharing responsibilities with the Director of Nursing, other Service Coordinators, Care Coordinator and an excellent team of community caregivers in the following responsibilities:

The Service Coordinator performs clerical functions, and provides client/caregiver support to ensure the appropriate service delivery to referred clients of Qualicare Family Home Care. This individual organizes and schedules referred clients and anticipates staffing requirements to effectively manage client volumes. The Service Coordinator provides leadership and direction in all aspects of client care. The Service Coordinator functions and participates in the development, implementation, monitoring and evaluation of client services while upholding Qualicare brand standards. This individual will assist in the delivery of home care services including client assessments, care planning, and coordination. The activities are conducted in accordance with Qualicare’s policies and procedures and the Service Coordinator will be required to have scheduled on-call availability after regular business hours as directed by the Executive Director.

Experience in health care and/or customer service is an asset

Strong Time Management and Organizational skills are an asset

Strategic thinking ability is an asset

Proficiency in Customer Service and Communication are an asset

Proficiency with using a computer/navigating scheduling software is an asset

This role will involve rotating in-office and remote (work from home) work days.

Most training/orientation will occur in-office

*Those who complete the skills assessments will be given priority consideration

Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week

Salary: $45,000.00 per year

Benefits:

• Casual dress
• Paid time off
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• scheduling: 1 year (preferred)