Front Desk / Guest Services Representative positions are available at the Ramada by Wyndham Vancouver Downtown. An exciting hotel located in the heart of Vancouver’s entertainment district. The Guest Services Representative must have a friendly and welcoming attitude.
While standard duties include guest check-in and check-out, in this position you will also be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out, take and check room reservations, and have constant guest relations.
The successful candidate will have a friendly personality and a “can do” attitude. A minimum of one year of previous hotel experience is preferred but not required. The candidate must possess excellent guest service and communication skills, both verbal and written. This position is perfect for someone who has a passion for guest service, problem resolution and enjoys working in a fast-paced environment.
Abilities required:
The candidate must be flexible to work weekdays, weekends along with both 7:00 am to 3:30 pm and 3:00 pm to 11:30 pm shifts.
Must be a people person, but most of all, you must be able to work well in a team environment.
The ability to speak additional languages is an advantage.
We kindly ask you do not apply if you do not meet these requirements.
Job Types: Full-time, Part-time, Permanent
Salary: $19.00-$20.00 per hour
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Experience:
Work Location: One location
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