Randstad Canada Looking for P2 – Operations Officer – Toronto 50551 at Toronto, Ontario, Canada Full Time

Do you have excellent back office skills? Are you looking to gain experience within a top 5 bank? Do you have operations experience within banking/financial industry? Do you have excellent quantitative and analytical skills/problem solving skills? If so, this would be a great opportunity for you!

Our client, a top 5 bank, is looking for an Operations Officer for a 6 month contract in Toronto. This is hybrid role – 2 days per month (Candidate within GTA/ Must be willing to commute). There is possibility of contract extension and conversion depending on availability.

Pay rate: $25.00/hr

Working hours: Monday-Friday, 8:30 AM – 5:00 PM or 9:00 AM – 5:30 PM

Advantages

• Fast paced and transitioning departments
• Opportunity to learn automation and grow into different departments
• Earn a competitive rate within the industry
• Hybrid role
• Long term contract
• Start ASAP

Responsibilities

As an Operations Officer, your duties will include but not limited to:

• Providing a broad range of operational support
• Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
• Executing transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
• Referring or escalating processing or operational issues as needed
• Identifying opportunities to improve service delivery.
• Supporting partners with incoming transactions, validating information as needed to perform adjustments within authority levels.
• Interacting with partners by responding to requests in an effective and timely manner.
• Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity.
• Understanding internal and industry regulations and trends
• Reviewing actively internal processes/activities and provide ideas for process improvement.
• Adhering to enterprise frameworks and methodologies that relate to operations activities for own area.
• Being knowledgeable of and comply with Bank Code of Conduct.

Qualifications

• 2+ years’ operations experience within banking/financial industry
• Ability to adhere to strict deadlines and handle high volumes of work.
• Excellent quantitative and analytical skills/problem solving skills
• Excellent organizational and time management skills.
• Ability to work independently, as well as part of a team.
• Self-motivated and goal-oriented.
• Ability to adapt to changing policies and procedures.
• Attention to detail is crucial
• Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans).
• Knowledge asset and securities
• Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs.
• Programming experience – VBA and Python – 1years

Nice to have:

• Knowledge of Global and Wealth Shared Services platforms would be an asset.
• Experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)

Summary

Interested in the Operations Officer role in Toronto? Apply online today!

Candidates moving towards the next step of the recruitment process will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.