Recollective Inc. Looking for Senior Payroll & Benefits Specialist at Ottawa, ON Full Time

Who We Are

Recollective is the world’s leading online qualitative research platform. Over the past decade we’ve worked with some of the largest and most ambitious organizations to help them engage communities to better understand stakeholder behaviours and gain valuable and actionable customer insights.

With an award-winning suite of powerful research functionalities supported by highly skilled in-house research and service professionals, Recollective makes it easy for our customers to conduct their online research. Whether as a fully customizable DIY solution or implemented with the support of our growing network of global service partners, Recollective is in use at thousands of organizations around the world.

As a fast growing tech company located in Ottawa, Canada, we have very ambitious goals and we’re not slowing down. We like to dream big, get things done and have fun while doing it. Interested? Apply today!

Find out more about us and our story here!

Scope of Role

Recollective is searching for a Senior Payroll & Benefits Specialist to join a team of creative, passionate, ambitious, and hard-working finance professionals. As a team, we seek excellence in whatever we do, we support each other and do our best to create a fun, pleasant, and enjoyable work environment. We are focused on outcomes and solutions, while we learn from the past.

The ideal candidate is a self-starter who is able to work independently and autonomously. They possess advanced analytical and problem-solving skills and is detail oriented while taking a primary role in issue identification and resolution.

Role responsibilities

The ideal candidate will be responsible for managing Recollective’s employee payroll and benefits system. The duties of the Senior Payroll and Benefits Specialist include but are not limited to:

Payroll

• Preparing, reviewing and submitting payroll in Canada, United States and UK for approximately 100 staff using ADP software
• Setting up, maintaining, and terminating profiles in payroll software (ADP)
• Ensuring the accuracy of commission calculation and processing commission payments for sales employees
• Reviewing imports from other teams and ensuring processing of additional payouts- relocation, sign on, bonuses, other receivables, reimbursements, expense claims etc.
• Month-end activities: payroll, bonus, commissions accruals, reconciling to general ledger and maintaining working papers and supporting documents for the annual audit
• Preparing and creating payroll related reports as needed, including employments letters, YTD analysis by departments and budget related inquiries
• Processing Records of Employment (ROEs)
• Preparing year-end remittances, T4, T4A,T2200, W2 (US) & P60 (UK) information and summaries
• Maintain workers compensation accounts across Canada, United States and UK, where required
• Implementing appropriate payroll procedures and controls to ensure accuracy and completeness of all payroll related activities
• Maintaining up to date knowledge of Payroll legislation, industry best practices, and organizational policies – ensuring compliance

Benefits

• Administering all employee group benefits plans/programs in Canada and in the UK, including communications with employees and providers
• Administering the group RRSP in Canada, 401K in US, and pension in UK
• Ensuring eligible employees are enrolled properly in the various programs, removed when applicable, and proper deductions and payments are applied
• Creating and accurately maintaining employee payroll and benefits information in a database and in employee payroll files
• Acting as the first point of contact regarding employee inquiries pertaining to their payroll & benefits
• Is a self-starter who is able to work independently and autonomously
• Other related duties

Required skills and experience

• 5+ years of experience in a payroll and benefits specialist role, or another relevant role
• Post-secondary education in accounting or business administration is preferred
• Payroll Compliance Practitioner (PCP) Certification is required
• Experience with ADP, Palette and/or Bamboo HR would be considered an asset
• Ability to plan, prioritize and handle multiple assignments to meet firm deadlines
• Ability to provide exceptional customer service to employees
• Demonstrated success in adapting to a variety of people, situations and environments
• Motivated team member with the ability to work both independently and in a team environment
• Strong computer skills. Experience using google suite would be considered an asset
• Strong English oral and written communication skills (active listening and engagement)
• Accuracy, critical thinking and troubleshooting skills are a must
• Excellent attention to detail

Location

This position is open to all applicants located in Canada, although preference will be given to those willing to work within the Eastern Time Zone.

We offer fully flexible work arrangements to all our employees – fully remote, hybrid, or in-office, with no pressure to do either.

Take a 3D tour of our beautiful, new head office in downtown Ottawa (World Exchange Plaza).

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What We Can Offer You!

When you join Recollective, you become part of a friendly, welcoming culture that we are particularly proud of. Choose to build your career with us at Recollective and here’s what you can expect…

• We communicate constantly, openly and honestly; our CEO hosts company-wide meetings twice per week and candidly shares important business updates
• We do what’s right for our customers and then some so they come back and bring friends
• We have fun doing serious work
• We seek new ways to grow the company and each other
• We embrace flexibility, fairness and equality
• We learn and get better from every experience

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Recollective is an equal opportunity employer and welcomes applications from all qualified individuals including women, Indigenous peoples, people with disabilities and racialized people, people from gender and sexually diverse communities.

We want to be sure that everyone is able to participate fully and equally in our selection process. If you are selected for an interview, please let us know if you require any special accommodation.

We would like to thank all applicants for their interest in our company, however, only those candidates selected for an interview will be contacted by our Talent Acquisition team.