Red Deer College Looking for Dean, Enrolment Management & Registrar at Red Deer, AB Full Time

Position Information

Position Title
Dean, Enrolment Management & Registrar

Position Summary
The Dean, Enrolment Management & Registrar leads with Strategic Enrolment Management (SEM)-informed thinking to support our learners across all stages of the student life cycle. Reporting to the Associate Vice President – Academic Entrepreneurship, this position provides strategic and operational leadership for student recruitment, admissions, and enrolment services (including transfer credit, PLAR, and competency-based assessment); student registration and records; academic advising and financial aid; and the student information system. The Dean, Enrolment Management & Registrar is the institution’s chief enrolment and academic records officer and is accountable for maintaining the integrity, accuracy, and security of academic records. Additionally, this position provides support and leadership to the Work-Integrated Learning Hub and associated operations.

The Dean, Enrolment Management & Registrar is strategically positioned as a primary collaborator and trusted advisor supporting creation, implementation and ongoing assessment of academic planning, policy, quality assurance, and innovation both at the divisional and institutional level. The Dean, Enrolment Management & Registrar champions the work of the institute’s Strategic Enrolment Management committees (Student Success Plan) and is accountable for an exceptional service experience through broad connectivity with colleagues and intuitive, technology-supported systems, processes and workflows. Through a continuous improvement lens, this position ensures relevant design, development, implementation and management of efficient, effective and timely college-wide integrated systems, processes and services that aid in achievement of institutional defined metrics for enrolment conversion of domestic, Indigenous and international prospective and current learners – from prospective learner through to alumni and life-long learner.

In addition, the position may carry out other roles and projects as requested by the Associate Vice President – Academic Entrepreneurship

Position Responsibilities
Strategic Leadership

• Shares the responsibility for the Polytechnic’s Strategic Plan and overall planning, direction, policy development and budget development of the Institution, through membership on Senior Administration team, Dean’s Council, Academic Council, Strategic Enrolment Management Committees, as well as other committees.
• Embeds ongoing assessment and metrics to drive evidence-based decision making and relevance services and supports.
• Provides comprehensive advice, recommendations, and perspectives to Deans, Director of Indigenous Initiatives, Director of International Students, and other stakeholders on matters related to enrolment management and the Student Success Plan (SEM).
• Identifies emerging trends in enrolment management, academic advising, work-integrated learning, PLAR and other related matters; anticipates impacts on future service delivery and addresses workforce planning requirements.
• Leads the team and projects with a one-team model for student success.
• Resolves complex and unique problems within the Office of the Registrar.

Academic Planning, Governance, Quality Assurance, and Innovation

• Provide leadership to and participate in the development of academic policies and guidelines.
• Direct the implementation of policies and strategies that contribute to the successful academic careers and experiences of our students.
• Provide advice and support to Deans and program leadership in the development and revision of programs to support academic innovation, agility, alternative pathways and quality assurance with academic models, and support for service and enrolment goals.
• Develop innovative solutions to resource challenges.
• Coordinate dissemination of information on program/course offerings and academic procedures.
• Provide oversight for course schedules with room assignments for optimum student needs, program requirements and facility usage.
• Act as a custodian for student academic records and adhere to record retention standards and government legislation requirements
• Act as President’s proxy for Apply Alberta (APAS) Annual General Meetings.
• Coordinate and provide leadership for mandatory institutional reporting for: LERS, ACAT, Designated Learning Institution reporting, and PAPRS as well for other adhoc reporting and information requests from the Government of Alberta.
• Coordinate the academic business of the Institution via the Academic Council Secretariat by providing support, records management, facilitation of transactions, preparation of policy documents and communications with external bodies on academic issues.

Leading and Managing People

• Ensures a positive, diverse, and inclusive work and learning environment.
• Creates an environment that recognizes, rewards, and celebrates ideas and achievement.
• Ensures direct reports have clear knowledge of roles, responsibilities, and performance expectations; provides regular feedback through coaching and mentoring.
• Develops the talents of staff, builds capacity and capability. Identifies future competencies and expertise required by mangers.
• Develops succession plans for key positions within the division.
• Empowers people by respecting and appreciating diversity in terms of (including but not limited to): age, gender, ethnicity, religion, accessibility and accommodation uniqueness, sexual orientation, education, and national origin.
• Demonstrates bravery through addressing challenging topics; engaging in difficult but necessary conversations; champions change and informed position regardless of opposition or political agendas; and seeks constructive feedback.
• Address people management issues, including discipline where appropriate, applied in a timely manner and with respect for provisions of collective agreements where applicable.

Leading Quality and Innovation

• Foster a culture of exceptional forward and systems thinking services which prioritizes the full student lifecycle (applicant, student, alumni, lifelong learner) experience as a critical determinant of student success.
• Educate, inspire, mentor, and energize enrolment service colleagues and others across the institution to implement strategies that support the balance of student choice, student success and the academic and fiscal requirements of the institute.
• Seek and embed student-centered, technology-supported solutions for service provisions and supporting work-flows and processes.
• Integrate SEM-focused models and processes to optimize student-centered services and outcomes.
• Ensures the institution’s academic integrity by consistent interpretation and application of academic policies, processes and procedures, for students, staff, faculty and administration; and proactively identifies the opportunities for, and participates in, the development of new policies or revisions of existing policies, where warranted.
• Proactively identifies the need for change within the division and champions innovation and novel solutions to support the needs of students, staff, and stakeholders, anticipating and removing barriers to new ideas.

Relationship Management
Internal:

• Guide the work of Enrolment Services in symmetry with key partners including SEM, Student Recruitment, Indigenous, International, Institutional Research, IT services, Program areas, other Student Support areas, Alumni Relations, and Communications and Marketing.
• Act as a connector across the institute, building collaborative relationships and partnerships within the division and throughout the institute.
• Participate in and contribute to Red Deer Polytechnic’s strategic transformation, operational effectiveness, and policy development in a wide range of strategic, operational, and professional decisions through various committees or councils.
• Communicate specialized information to a variety of audiences.

External:

• Liaise and collaborate with leaders in other post-secondary institutions on shared initiatives.
• Represent Enrolment Management and related student services on cross-functional or external project teams as required.
• Build a network of contacts and information sources to keep up-to-date and well informed on matters relating to Enrolment Services, SEM, Advising, Recruiting, Work-Integrated Learning and technologies to enhance services to students, and the professional operations of a high functioning division.

Required Qualifications

• Master’s Degree related to Higher Education management/leadership; related undergraduate degree in combination with relevant experience.
• Five to ten years’ of progressively responsible managerial experience in academic leadership positions.
• Five to ten years’ experience applying complex regulations and policies directly and indirectly through supervised staff.
• Proven experience in leading change, and creating innovative solutions that promote student choice, learning, and student experience at the center.
• Three to Five years experience with Strategic Enrolment Management practices.
• Demonstrated experience with both credit, non-credit, apprenticeship and alternative modes of credentialing.

Preferred Qualifications

Salary or Hourly?
Salary

Salary
$119,730 – $145,533 annually

Benefits and Compensation Information
Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.

• Eligibility to access the above mentioned benefits dependent upon the EXEMPT Terms and conditions of Employment and related RDP policies.

About Red Deer Polytechnic
Red Deer Polytechnic has been a pivotal part of central Alberta for nearly six decades. Since our story began as Red Deer College in 1964, we have proudly served our learners and communities with diverse programs, as well as impressive learning spaces and facilities.

In the spring of 2021, our institution was officially granted status as a polytechnic, and our new name and brand were announced soon after. As Red Deer Polytechnic, we will continue to offer the same breadth of credentials and mix of programs in a variety of subject areas that we currently offer. This means we will continue to offer apprenticeships, certificates, degrees, micro-credentials, and collaborative degrees, in addition to our own applied and baccalaureate degrees.
We welcome you to further your career with Red Deer Polytechnic. We also welcome you to join us as a vibrant gathering place in our community. With two campuses and impressive facilities, Red Deer Polytechnic is an ideal place to learn, work, conduct research and enjoy events.
Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community.

Posting Detail Information

Competition Number
2021-E-027

Employment Type
Permanent Full-Time

Number of Vacancies
1

Desired Start Date
01/04/2022

Position End Date (if term-certain)

FTE
1.0

Hours of Work

Open Date
12/01/2021

Close Date

Open Until Filled
Yes

Note to Applicant

• All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
• Position Description is currently under review.

Special Instructions to Applicants

Required Documents

• References Names and Contact Information

Optional Documents

Job Type: Full-time