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Position: Educator
Facility: Ripley’s Aquarium of Canada
Job Purpose: The Educator will be responsible for the facilitation of all guest interactive areas. This includes, but is not limited to, gallery interpretation and facilitation, public talks, school workshops, community outreach events, behind the scenes tours, safe handling of live animals, sleepovers, birthday parties, etc. The Educator will promote and encourage positive attitudes towards aquatic life and the environment in all interactions and will be required to complete other duties as assigned.
Critical Accountabilities:
- Provide guests with a fun and memorable experience while providing friendly, professional and responsive customer service.
- Ensure a safe, clean, secure environment for guests.
- Present shows, demonstrations, school programs, birthday parties, overnight programs and special events.
- Represent Ripley’s Aquarium of Canada as required at community events.
- Set-up, maintain and cleanup program delivery spaces and supply inventory.
- Ensure that galleries are well maintained and operational and provide feedback on guest interaction.
- Handle and care for live animals as laid out in Ripley’s Aquarium of Canada policies.
- Ensure safe handling of all Aquarium property by guests (including live animals)
- Experience in meeting and exceeding customer needs and expectations in the service industry.
Special Skills and Requirements:
- Post-secondary degree in biology, environmental science, education or a related field is preferred.
- Valid Lifeguard certification (NLS) an asset
- Excellent communication skills; proven ability to speak and perform before audiences of varying size and composition.
- Proven ability to problem solve.
- Proficiency with MS programs and computers.
All offers are subject to satisfactory completion of a police criminal record background check.
Thank you for your interest in Ripley’s Aquarium of Canada.
