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A Growing Global Company. Endless Career And Development Opportunities.
When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal .
If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.
We’re looking for a Receptionist/Title Clerk. The work location for this position is North Battleford, Saskatchewan, and is considered a fully on-site role.
In This Role You’ll
- Operate a high-volume telephone switchboard receiving customer enquiries and assist customers with their ability to use all of Ritchie Bros services
- Ability to explain how bidding and unreserved auctions work
- Support customers during the auction registration process for online bidding
- Resolve issues and track interactions relating to customer accounts
- Provide information related to past and upcoming auctions and equipment
- Assist with post sale accounts receivable phone calls and payment processing
- Ensure that superior customer service is delivered at all times to all customers
- Provide additional administrative support as needed
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Here’s What You Bring
- Previous work experience where you worked in-person with customers
- Experience using computers, and able to learn to use new technology and software
- A commitment to providing fantastic customer service
- Able to work well and maintain a positive attitude in high-pressure situations
- A friendly, outgoing, patient personality
- You thrive working as part of team, pitching in wherever you’re needed most
- You don’t mind working hard, and you like to have fun at work
What We Offer
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we’ll take care of you along the way. Here’s how:
- Base salary + paid overtime
- Comprehensive medical and dental benefits.
- RRSP / Pension plan and an Employee Share Plan, both with company match.
- Ongoing training, professional development and tuition reimbursement.
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies , we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
If you require any accommodation, please send an email to: [email protected] .
Primary Location
CA-SK-North Battleford
Job
Customer Service
Job Posting
Jul 28, 2023, 1:59:03 PM
