SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.
Reporting to the Assistant Manager, Inventory Flow operations, the Inventory Specialist is responsible for ensuring the optimal processing and operations of inventory on-hand through transfers of goods and density control for SSENSE Montreal. The candidate will deliver on accuracy, speed and efficiency of the inventory operations to enhance and maximize the customer experience on a daily basis. They will ensure flawless execution through quickly communicating and addressing issues to deliver best-in-class customer experiences. The candidate will foster a positive work environment that embraces SSENSE brand values and achieves key company objectives.
Responsibilities
Customer Experience – 20%
Support the customer journey flow through visitor and appointment models. Ensure outstanding customer experiences are achieved through presentations, inventory management and after sales service.
Operations – 70%
Team Leadership – 10%
Skills
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