River Rock Casino Resort Looking for Senior Manager – Human Resources at Richmond, BC Full Time

Under the direction of the Regional Director, Human Resources, the Senior Manager, Human Resources is responsible for being a strategic partner; providing guidance, direction and support on matters related to Human Resources Policies & Procedures, and best practices, including but not limited to Recruitment, Performance Management, Workforce Planning, Compliance, Health, Safety & Wellness, Team Member and Labour Relations, Team Engagement & Retention, Rewards & Recognition, Respectful Workplace & Diversity, Organizational Development & Training and Change Management.

Key Accountabilities:

• Provides leadership, direction and mentoring to the Human Resource department at the site level; develops performance objectives and delivers performance evaluations for direct reports
• Implements programs, policies and procedures developed by Shared Services HR
• Develops annual HR budget in addition to monitoring, updating and reporting any budget variances
• Provides HR support to site managers and team members; provides guidance on conflict resolution, performance management, career development and succession planning
• Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries
• Oversees programs such as recruitment, orientation, training, attendance, health & safety, progressive discipline, etc., at the site level
• Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives
• Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change
• Conducts or assists in confidential workplace investigations
• Oversees ability management
• Resolves issues as they are escalated
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, vendors and regulators
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as required

Education and Qualification Requirements:

• Post-Secondary Education in Human Resources Management (Diploma/Degree in HR) or an equivalency of work experience of at least five years in a Human Resources Management position. A combination of education/experience may be considered if it directly relates to this position
• Charted Professional Human Resources (CPHR) designation is considered an asset
• 1+ years of union experience
• Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers
• A track-record of effective human resources guest service to a number of departments with competing needs, and providing sound advice on sensitive matters
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
• Superior ability to communicate effectively, both written and verbally
• Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues
• Computer literacy in all applications of MS Office and HRIS experience required (JD Edwards preferred)
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement.
• Collaborative (solicits input to improve/enhance strategy and development)
• Candidates must be ready and willing to work a flexible schedule. The hours of work will be based on guest and business needs
• The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch

Please Note: Great Canadian Gaming Corporation encourages all applicants to be fully vaccinated with the COVID-19 Vaccine. Proof of vaccination is required for entry into our company premises unless an exemption is required by law. Proof of full vaccination or undertaking rapid testing twice a week is a condition of employment for successful candidates. Great Canadian Gaming Corporation may update its COVID-19 Vaccination Policy at any time in its sole discretion.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Richmond, BC V6X 3P8: reliably commute or plan to relocate before starting work (preferred)

Education:

• Master’s Degree (preferred)

Experience:

• human resources: 5 years (required)
• Unionized working environment: 1 year (required)