Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Construction/Contractor industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the permanent Customer Service Representative position you’re looking for, if you can work in Markham, Ontario!
What you get to do every day
– Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
– Contribute accurate, friendly customer service in a timely fashion
– Manage the fielding and sending of important written business correspondence
– work with purchase orders and invoices
– Organize and route incoming guests and telephone calls
– Excellent problem solving skills in Microsoft Office applications
– Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
– Knowledge of order entry
– MS Dynamics 365 Business Central experience desired
– Excellent customer service and office administrative skills
– Demonstrated ability to interact effectively with internal and external partners and clients/customers
– 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired
– Strong communication and interpersonal skills
– Ability to work 7:00am till 3:30pm Monday to Friday
– Strong punctually and very organized
– Ability to simplify complex problems and build solutions
– Supportive, positive attitude with a professional demeanor applied to all tasks
– Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– Proficient with computers and technology platforms
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.
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