Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. We need a creative with a talent for solving both routine and unique problems. Help support field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is 100% remote, accepting candidates Canada-Wide. This is a long-term 12 month contract.
Major responsibilities
– Troubleshoot and support the company’s software
– Diagnose recurring technical issues and implement solutions to address the root of the problems
– Provide solutions and follow up on technical help tickets submitted via phone, and email
– Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
– 1 year of work experience or education equivalent
– Background in radio/tv broadcasting industry is a must
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
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