www.roomvu.com
We’re looking for a Customer Success Manager to join us at roomvu family. If you are looking for a job in the tech industry and enjoy working in fast paced, startup environments, wearing multiple hats, then your search ends here. roomvu is growing fast, and we need some help with the customer management and retention of our company.
To help our growing agents, we need an amazing customer success manager like you, to hand hold Real Estate Agents, teach them about the best techniques to get leads, and get more exposure on their social media. The role requires you to follow up with newly joined customers, educating them and making sure they are happy with the service.
As such, we need passionate operators to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., onboarding, support, services, adoption, advocacy, retention, etc.).
We are looking for candidates with diverse backgrounds and experience, preferably in the REAL ESTATE industry, who are aligned with our values and vision. We expect you to have great communication and organization skills and believe that success is a team sport.
Location: We are looking for someone in Vancouver, Canada. This would be a hybrid position to start, but we are looking to build a larger presence in Vancouver in the coming months at which point there would be more office days.
Requirements
About Us
Roomvu is the Content Factory for real estate agents entirely automating content production, publishing, advertising, and ultimately customer acquisition, historically reserved for large real estate operations. Roomvu’s smart content factory picks the trending topics using A.I., creates realtor-branded videos based on the topic, automatically publishes the videos on their Social Media and captures leads for them. We source and create the content, publish it, and optimize their Social Media ad campaigns using A.I. Todate Roomvu has acquired 100,000+ customers across Vancouver, Toronto, L.A, S.F, Miami, NY. Roomvu Data is integrated with Most Real Estate Boards, Such as Vancouver, Toronto, California Real Estate Boards, so it is geographically relevant and credible. Our team is currently about 50+ people in 5 countries.
You can watch our intro video on youtube (https://www.youtube.com/watch?v=LCAaPi2LddA)
Other things roomvu offers:
Roomvu has appeared on Inman News, TechCrunch, Forbes, Drastic Summit, Yahoo News, etc. Roomvu is backed by the National Association of Realtors’s Second Century Ventures and works with industry leaders in real estate to facilitate their growth.
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1...
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