To be successful, you’ll need to possess: • 1 + years related experience in a retail apparel environment, luxury retail experience is a plus; • Proven ability to successfully lead a sales team; viewed as a leader among peers; • Proven experience with POS management, daily banking procedures, and submitting timely reports; • Strong organization, and problem solving skills; • Passion for upholding an exceptional customer experience; • Collaborate with others, yet be self-motivated; • Available for varied weekly shifts, including weekends, closing and holidays. THE IMPACT YOU’LL HAVE This is an opportunity to shape our company’s future by: • Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge; • Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities; • Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store; • Assist store management in conducting new associate onboarding and trainings; • Coaches associates on customer service fundamentals and provides positive feedback; • Assists in resolving customer service matters; • Oversees and delegates tasks to team to best maximize efficiency of store operations; • Communicates individual and/or team performance feedback to store management; • Ensure team receives scheduled breaks and/or meal periods; • Creates an open outward communication on the sales floor; • Ensure adherence to all company policies, procedures and guidelines; • Perform opening and closing procedures, and any inventory duties as directed. WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle.
We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.
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