About RVezy
RVezy is an innovative travel experience marketplace startup that brings explorers and RV owners together: Think Airbnb for RVs.
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What to expect*
RVezy serves hundreds of thousands of renters and owners across North America, and you will be helping ensure they have a safe, secure, and enjoyable experience throughout each rental.
In a little over five years, we have grown into one of Ottawa’s fastest startups and continue to grow by over 400%. We are a two-sided marketplace startup with a fast-paced and agile environment. We have an amazing team that has fun and meaningful relationships with one another. We encourage continued learning and creative solutions. We are excited to find new team members that will fit our culture and grow with us!
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Opportunity and impact*
You will be joining a small and growing team of customer success experts located in Centretown, nestled between some of Ottawa’s best restaurants and pubs. We are a company driven by our culture of customer obsession and continuous improvement.
You will be the front line to all of our customers and the driving force behind improving our product and processes to serve our users better. Whether it is helping to get a booking back on track, assisting with refunds, or even delivering unpleasant news, the ideal candidate demonstrates a passion for cultivating customer happiness and loyalty.
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About the role*
As a customer success expert with RVezy, you will be responsible for supporting the thousands of owners and renters using our site. Whether it be assisting with a booking or helping a renter with a roadside issue, there are times you won’t know the answer, so we are looking for someone who can think on the fly and problem solve quickly.
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The successful candidate will: *
What you’ll bring to the team:
Bonus points if you:
RVezy perks:
How to apply:
At RVezy we’re looking for someone who is willing to go that extra mile, so we’re asking you to do a little more than just click the “Apply Now” button.
Step 1. Go to RVezy.com and create an account.
Step 2. Click “Rent an RV” and search Yellowknife. Using the filters at the top of the page, select “Motorized” as the RV type and find the RV with the title RVezy Elite.
Step 3. Submit a booking request for the RVezy Elite (use whatever dates you like).
Step 4. In the message to the owner, introduce yourself and tell us about a time you went camping (or share another outdoor or travel experience) and tell us why you would be a great fit for the position. We want to get to know you!
Step 5. Click “Apply Now” below and attach your resume.
Job Type: Full-time
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