Sage Looking for Business Operations Manager at Toronto, Ontario, Canada Full Time

We have an amazing opportunity for someone that loves a challenge, is flexible, tenacious, can work independently and as part of a team!

As the Business Operations Manager at Sage Canada, your primary focus will be driving new business revenue growth in fiscal year 2024 while overseeing the scaling and hiring of a rapidly growing business. Reporting to the Managing Director, you will act as the key liaison between the Canadian Leadership team and the wider commercial business. Your role will involve communicating priorities, monitoring progress on strategic goals, and representing the Managing Directors perspective when necessary.

In this strategic role, your expertise in stakeholder engagement, strategic planning, project management, and scaling operations will be pivotal in leading the organization toward its growth objectives. Your ability to synthesize information, drive business outcomes, and manage scaling efforts will be essential to the company’s success.

You will identify potential issues and problems within the function, providing timely resolution ensuring no disruption to business as usual. You will also be responsible for producing monthly reports (including board reports) and will autonomously work on ad-hoc strategic projects. Due to the varied nature of this role, we are seeking a highly proactive candidate with a background in a fast-paced global organization.

You will:

• Collaborate with the MD, Canadian Leadership team, sales teams, and the wider commercial business to communicate priorities and oversee progress on strategic goals.
• Drive the development and execution of strategies to achieve new business revenue growth in FY24.
• Manage the scaling and hiring efforts to support the rapid expansion of the business.
• Join the MD in relevant meetings to ensure outcomes are documented, accountabilities are clear, and actions are delivered on time.
• Serve as a liaison between the MD, the Leadership team, and the business, effectively communicating priorities to the leadership team.
• Proactively gather data and provide reporting to enable the MD to prepare effectively for meetings and enhance productivity.
• Work closely with the MD’s direct reports to prioritize key issues and resolve minor matters efficiently without disrupting business operations.
• Act as a delegate for the MD, collaborating with direct reports on specific projects and reviewing deliverables to ensure quality.
• Compile content and draft papers/materials for executive team meetings, and leadership meetings.
• Identify opportunities for Services improvement, facilitating successful implementation of new programs through well-defined, efficient launch processes.
• Collaborate with the Change Management team to build the organization’s understanding of proposed changes and effectively implement new deployment and job models.
• Define optimal performance measurements and management programs in collaboration with leadership to ensure the success of the sales organization. Align reporting, training, and incentive programs with these priorities.
• Provide essential reports and internal intelligence to the organization.

Skills and Qualifications:

• 5 years of experience in go-to-market functions or operations environments.
• Demonstrated commercial acumen, understanding business drivers, P&L dynamics, and decision-making priorities.
• Strong stakeholder engagement and influencing skills at the functional leadership team level.
• Proficiency in analyzing and structuring information. Ability to independently manage large volumes of data, conduct quality checks, synthesize insights, and communicate top-down, C-level perspectives.
• Track record of managing high-visibility projects and consistently delivering exceptional performance.
• Experience in scaling and hiring within a rapidly growing business context.
• Willingness to travel (up to 25%) and operate in a fast-paced environment.
• Strong experience with PowerPoint and Excel required.
• Degree in Business Management or Finance preferred.

Plenty of perks:

• 100% paid premiums for health, dental, and vision coverage.
• RRSP contribution match (100% up to 4%).
• 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
• Sage Wellness Rewards Program (annual fitness reimbursement).
• Library of on-demand career development options and ongoing training offerings.

What it’s like to work at Sage:

Careers homepage – https://www.sage.com/en-us/company/careers/

LinkedIn page – https://www.linkedin.com/company/sage-software