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Provide specialized Human Resources clerical, reception, and administrative responsibilities to a high performing agile team. Maintains confidentiality of personnel records, conversations, and situations.
JOB RESPONSIBILITIES
Greets guests entering the Human Resources department and asks appropriate questions to ascertain needs. Answers routine questions, provides health insurance contact information, notifies staff members when appointments arrive, and may escort guest to appropriate room.
Answers, screens, and routes incoming calls to appropriate staff members.
Perform light typing, proofreading, data entry, printing, and photocopying. Maintains organized and current electronic and paper files and records including Personnel Records as the workforce changes.
Maintain current FOB access; disable terminated associates, activate new associates, and replace damaged FOBs.
Maintains RH MS Outlook group distribution lists making changes as associates are hired, resign, transfer, or promote; may run standard reports containing workforce changes. Monitors department email box, responds to routine questions, obtains answers from HR staff, or forwards email to applicable team member. Maintains organized and current electronic and paper files and records including Personnel Records.
DialMed data entry (entering phone numbers on texting app/removing transfers/terms).
Reviews Region 2 associate photos for business appropriateness to load into HRIS system.
Maintains sufficient office, printer, copier, and kitchenette supplies. Orders supplies per company procedures. Schedules equipment service and repair.
Prepares letters and parcels for overnight couriers. Receives or obtains incoming mail and packages.
Learning to apply knowledge and skills to the business environment. Works under guidance with work peer reviewed for accuracy, quality, and coaching. Completes routine work following established procedures and complying with regulations and policies; escalates non-routine issues for assistance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Adjusts effectively to work within new work structures, processes, requirements or cultures.
MINIMUM Requirements
Education & Licenses
High School Diploma or GED
Associates degree preferred or working towards a Bachelor’s degree in Human Resources
Experience
Knowledge, Skills and Abilities
Bilingual preferred
Cognitive ability including reasoning, planning, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by identifying obstacles to management
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Ability to build professional and trusting business relations
Professional written and verbal communication skills
Proficient MS Office Suite skills
Work is primarily indoors, sitting for long periods. Physical effort requiring manual dexterity as well as lift and carry up to 20 lbs.
Work overtime as requested to meet workload
Postal Code: H3V 1E7
Category (Portal Searching): Human Resources
Job Location: CA-QC – Montreal
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