Do you have experience working with customers and clients? If your main goal is customer satisfaction, this could be the job for you!
Our client, a global pharmaceuticals and healthcare products company, is looking to hire 2 Customer Service Agents for their call center.
Perks:
– Flexible schedule
– Part-time or full-time (3-5 days per week)
– Working 2-3 days remote
– Possibility for a long-term employment
Main Responsibilities:
– Provide product information
– Guide customers toward the best product or service
– Know about all the products and services
– Enter calls in the system – SalesForce
– Enter all communications for reports
– Follow procedure and company standards
– Resolve customer inquiries
– Execute other related tasks
Requirements:
– DEC or equivalent education in any field
– Call center experience
– Customer service experience
– Bilingual skills to support clients across Canada
– Proficient in MS Office (Word, Excel)
– Ability to work in a high-volume, fast-paced environment
If this sounds like you, please send your resume in Word format to Daniela Guillen at [email protected].
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CNESST permit number: AP-2000158
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