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Shah Trading Co. Ltd is a leader in the food industry with a 40 year history serving customers both in Canada and globally. With a deep understanding of food markets and food safety requirements we are committed to continued leadership, growth, and service to our customers.
Position Overview::
A logistics coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. As a logistic coordinator, customer satisfaction is a priority as this is how business remains successful. Additionally, a logistic coordinator is well-versed in supply management principles and practices. Responding immediately to customer questions and complaints and notifying them of any delays in the delivery schedule is essential to this position.
Responsibilities::
- Brokering freight for Canadian and US Customers for both LTL and FTL shipments
- Building and maintaining relationships with carriers
- Negotiating rates, freight, and dispatching
- Performing both local and long dispatching for a mix of Trucks for your routes
- Managing all inbound and outbound activities for your routes
- Keeping up with Custom Regulations & Documentations (US Customs)
- Submitting FDA Prior Notice
- Serve as Customer’s first line of communication for booking, monitoring and tracing loads
- Completing all required Documentation and Entries for ACE Manifest, BOL, PAPS/PARS, SmartBorder Proforma, FDA Prior Notices.
- Analyzing load information from the customers in order to determine and verify the appropriate routes, border crossing points and rates, and setting up the daily schedules
- Maintaining contact with customers throughout the duration of the order and communicating both positive and negative occurrences
- Performing warehouse and document audits to ensure compliance and functioning operations
- Working with a variety of departments to ensure functioning operations
- Performing any task required by the Vice President of Operations
Qualifications::
- High School Diploma or equivalent
- Cross border experience is a must
- Knowledge of different types of equipment for transportation
- Ability to work independently and as part of a team in a face paced environment
- Geographic knowledge of Canada and US an asset
- Excellent communication skills (Must be fluent in English)
- Ability to multi-task and work under pressure
- Knowledge of Microsoft Excel, Word, Outlook is a must (ERP, Microsoft NAV is an asset)
- Excellent Knowledge of brokering truckloads, negotiating rates, carrier development, scheduling pickups and deliveries, and tracking shipments
- Familiarity with common carrier tariffs, freight classes, NMFCs, TMS systems and Load Boards is an asset
- Experience with Food Industry is an asset
