Sheridan College Looking for Admissions Advisor (Regular Part-Time) at Mississauga, Ontario, Canada Full Time

Preference will be given to qualified regular part-time employees within the Part Time Support Staff bargaining unit at Sheridan College. Should a suitable candidate not be found, external candidates will be considered.

Reporting to the Manager, Admissions, the incumbent is a member of a team that supports the multi-term processing of post-secondary applications from the pre-application period through to fee payment for a diverse population of applicants including but not limited to high school students, mature students, international students, transfer students and those with education from outside of Canada. The incumbent provides direct support to applicants, students, faculty and staff on various complex admission matters, and liaises on applicants’ behalf with other departments as necessary. The incumbent applies in-depth program and admissions expertise to adjudicate applications, assess credentials, and effectively problem solve in all applicant matters. The Admissions Advisor will support applicants in understanding opportunities for admission, reduce barriers, and improve access wherever possible while simultaneously ensuring the College is achieving its enrolment goals The incumbent supports the admissions component of the enrolment management process by analyzing business processes and developing recommendations to help elevate the applicant experience, achieve quality enrolment, and drive conversion.

What You’ll Be Doing

• Applying a strong understanding of both the Ministry and Sheridan admissions policies such that they apply decisions that are consistent with these documents.
• Verifying, interpreting and assessing transcripts as well as other official documents to determine admission status. Updating client information using the Student Information System (SIS), ensuring prompt data capture of student information and generation of applicant communications.
• Interpreting and analyzing statistical application data from point of application to fee payment as a contribution to the enrolment management process.
• Performing follow-up tasks to gather further information, complete record keeping and provide reports to management.
• Investigating and resolving conflicts with applicants; Identifying trends in inquiries and problem reporting and alerting the Manager Admissions of the potential problem and providing recommendations for resolution.
• Promoting Sheridan programs to prospective applicants including high school students, mature students, international students, transfer students and those educated outside of Canada (Internationally Trained Individuals or ITIs).
• Guiding and advising prospects, applicants and their influencers on general and/or specific admission requirements, application processes, Sheridan curriculum, career opportunities and postsecondary education, both at Sheridan and in Ontario.
• Acting as a Subject Matter Expert for the Academic Faculties and Service Departments and working collaboratively with these areas to offer the best possible customer service to ensure student success.
• Knowledge of admissions processes such as appeals, grade point averages, country requirements, selection requirements for portfolios, withdrawals and deferrals from programs and advanced standings.
• Analyzing the appropriate/required information from applicants and providing information about secondary school curriculum, equivalency, general and specific information with respect to programs and services for prospects, applicants, Sheridan staff and coordinators.
• Generating applicant reports for the Office of the Registrar and Academic Faculties to oversee applicant communications; Alerting Manager Admissions to potential concerns in achieving established enrolment projections;
• Performing other related duties as assigned.

About You

You have excellent organizational skills and attention to detail. You enjoy working with office processes and operations. Your effective intercultural communication skills allow you to interact with diverse audiences.

The Successful Candidate(s) Will Also Meet The Following

• 3-year diploma/ degree in the field of education, social sciences, information technology, business administration or related fields along with 3 years’ experience in a position processing complex and specialized information/guidance. (Or a combination of relevant education and experience)
• A thorough understanding of College programs, admission requirements, organizational structure and the Canadian Secondary and Post-Secondary school systems and curriculums, including trends and legislation is required.
• Required skills include: superior customer service, problem-solving, data analysis, judgement, tact, and diplomacy.
• Familiarity with international credential assessment is considered highly desired.
• The incumbent will also have expertise in application guidance, determining program eligibility, transcript assessment, assessing eligibility for advanced entry opportunities, report production for monitoring and overseeing applicant concerns, generating written and electronic applicant/student correspondence and functional use of a Student Information System (SIS).
• Experience with PeopleSoft and Salesforce is considered an asset.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World (https://sheridan2024.sheridancollege.ca/), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

For more information, visit: Why Work at Sheridan

Other Details

Faculty/Department: Office of the Registrar

Campus Location: HMC (may be assigned activities at any Sheridan campus).

Work Categorization: Hybrid Position:Combination of on-site (at least 2 days/week) and remote work; expect during peak periods at the start of term when we are required to be on campus all the time.

Employee Group: Part-time Support – Regular

Hourly Rate: $35.75

Hours/Week: 24

Hours: 8:30 am – 3:30 pm (1 hour unpaid lunch), Monday to Thursday

Application Deadline: October 4, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.