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Manager of Human Resources
Why work at Shouldice Hospital?
Our Culture
At Shouldice Hospital, we pride ourselves on delivering the world’s best surgical outcomes and patient care in hernia treatment. We have an unwavering focus on our patients and commitment to our staff. We’ve created a culture where our staff feel like family and are empowered to make a difference. As a fully licensed and recognized Ontario Specialty Hospital for over 77 years, we place trust, integrity, teamwork, and caring at the heart of what we do.
Our People
We are a strong, positive and engaged team of people that are committed to excellence. We are invested in the growth and development of each other and value work life balance.
What sets Shouldice Hospital apart?
At Shouldice we value our staff and we show it! We truly believe in work/life balance and that’s why we are a 5 day a week employer and we are closed for most holidays. We provide an affordable meal plan so employees can enjoy breakfast, lunch and free tea and coffee all day prepared by our renowned culinary staff! We offer competitive salaries, performance-based bonuses, an excellent benefit plan including RRSP matching, and free staff parking. Our relatively small staff (around 170) enjoy an estate-like setting on beautiful grounds just minutes from downtown Toronto.
Role
The HR Manager will manage the delivery of services in employee relations (“ER”), labour relations (“LR”) and workforce planning that will enable the achievement of excellent patient care. The Manager will be accountable for fostering a healthy, safe and respectful workplace culture that promotes Shouldice Hospital’s core values of Quality, Integrity and Compassion and drives Service Excellence.
Responsibilities
- Coordinates and acts as a key participant in the local collective bargaining process, including working with legal counsel and the senior management team on the development of the hospital’s strategic bargaining direction. Advises management and works with union officials on the interpretation and application of the collective agreement
- Acts as a strategic partner in providing employee and labour relations advice, support and guidance with respect to the collective agreement, HR policies, interpretation and compliance with legislation to assist all departments
- Leads engagement with employee groups and union representatives that focuses on communication, planning and problem solving to ensure excellent employee and labour relations
- Manages the grievance, mediation and arbitration process
- Represents the organization at hearings (i.e., Pay Equity, Harassment, Privacy, Human Rights, Termination etc.)
- Builds the service delivery model for employee and labour relations that is both patient centered and performance-focused and delivers the right tools and supports to foster a healthy, safe and respectful work environment
- Manages the investigations and settlement process for any disputes
- Supports the development of organization-wide leadership competency in human resources management. This includes appropriate ongoing training and development across all levels and departments
- Reviews the performance management process, to include key performance metrics and service level targets
- Maintains the HR work structure by updating job requirements, job descriptions and compensation for all positions
- Maintains the Hospital’s staffing by actively participating in recruiting and exit interviews, recommending changes as identified
- Updates orientation and delivers on-boarding and training programs, with appropriate Managers and Supervisors
- Coordinates scheduling and compliance with Performance Appraisal program for inclusion in Incentive Based employee salary increases and departmental bonuses
- Identifies, designs and monitors departmental educational programs to ensure all employees have up-to-date, mandated training required to fulfill their job responsibilities
- Ensures legal compliance by monitoring and implementing applicable human resources federal and provincial requirements
- Creates and maintains centralized historical human resource records
Skills and Qualifications
- Degree in Human Resources or related field required
- At least 5 years of Employee and Labour Relations or Human Resources Specialist experience required
- Previous experience with the development of policies, protocols and employee manuals/handbooks
- Knowledge of, and experience with, HR systems and databases
- Collective bargaining experience an asset
- Strong leadership skills
- Competence to build and effectively manage interpersonal relationships at all levels of the Hospital to build, and maintain, a strong team environment
- In-depth knowledge of labour law (ESA, OLRA, and Common) and HR best practices
Salary: $110,000 – $120,000 per year, depending on qualifications and experience.
Applicants should submit a detailed resume, including a mobile telephone number, by Monday, November 7, 2022. Only those applicants receiving an interview will be contacted.
Shouldice is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. For candidates with disabilities, accommodations are available upon request in all phases of the selection process.
Job Type: Full-time
Salary: $110,000.00-$120,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Thornhill, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor’s Degree (preferred)
Experience:
- Human resources: 5 years (required)
Work Location: One location
Application deadline: 2022-10-28
Expected start date: 2022-11-01
