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We are looking for a Scheduler to work in our busy Community Healthcare Agency.
DUTIES
Coordinate service requests and schedule assignments for community home support staff
Develop, monitor and maintain client schedules
Coordinate day to day and long-term staff scheduling
Answer staff phone calls and texts
*Share after-hours and weekend on-call duties*
Assist HR Coordinator to:
Interview applicants and maintain adequate staffing levels
New applicant reference checks and qualification verification
Keep employee and client files up to date
Review employee hours bi-weekly and entering payroll data into database
Perform other duties as required
QUALIFICATIONS
Computer literate – MS office with an emphasis on Excel
Ability to operate scheduling software in a windows environment (Clear Care experience a bonus)
Planning/scheduling experience or equivalent education required
Minimum of two years of customer service experience, preferably in a health care environment
Healthcare or nursing experience and knowledge of medical terminology an asset, but not required
SKILLS
Effective problem solving, organization and planning skills
Ability to manage time and prioritize multiple tasks
Attention to detail, problem solving, and the capability to work well under deadlines and pressure
Ability to communicate effectively to clients and families, community health workers and all members of the health care team
Most importantly: we are looking for someone who is enthusiastic and enjoys learning new skills and is excited about growing within the company.
**ONLY QUALIFIED CANDIDATES WILL BE CONTACTED. PLEASE INCLUDE ALL TRANSCRIPTS & CERTIFICATES THAT PROVE YOU CAN MEET OUR REQUIRED SKILLS & ABILITIES.** TRANSCRIPTS/CERTIFICATES MUST BE FROM AN ACCREDITED COLLEGE/UNIVERSITIES.
Shylo Home Healthcare is a successful home healthcare agency on the North Shore, we have been serving the needs of clients in the Vancouver Lower Mainland for forty years. We pride ourselves on delivering excellent client service and supporting our valued employees ‒ and most importantly, we have fun! We work as a team and when one manager is busy, we all pitch in to help; we need someone who can jump right in and join the Shylo team with enthusiasm.
Hours of work: Monday to Friday, 10am – 5pm (occasional flexibility acceptable with notice). Please forward your resume and cover letter explain why you would enjoy this position.
Salary: $23.50-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
- On call
Work Location: One location
