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Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
The Sales Specialist promotes, sells and plans events for Splitsville Entertainment Guests.
They will need to sell the event space, food and beverage, bowling, arcade and laser tag packages… overall, the Sales Specialist is selling and planning a FUN & EXCITING EXPERIENCE for our guests!
RESPONSIBILITIES:
- Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests
- Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meet quarterly and yearly sales goals
- Work with event sales manager to prospect new events and target new leads where possible; reach out to past clients for future booking
- Arrange and confirm all event details with client prior to the event; communicate information to all team members
- Work with event team to ensure all events run smoothly; connect with client during event to offer help if needed
- Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville
- Meet with events sales manager, general manager and the Splitsville Sales Team weekly to discuss weekly plan and targets
- Maintain daily use of our inhouse database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary
- Update and maintain content on our social media sites regularly within corporate standards and guidelines
- Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings
- Provide an excellent experience for all clients and their guests – Create an atmosphere of positivity and fun!
- Adhere to all company policies and procedures including all health and safety policies and procedures
- Other duties as assigned
QUALIFICATIONS:
- Previous experience in a sales customer service role an asset
- Must be available to work evening, weekend and holiday events as needed
- Must possess excellent communication and customer service skills
- Have a desire to create fun events and take pride in their work
- Fluent in English
- Must have an outgoing personality
- Attention to detail
- Organizational skills
- Social media skills
If you think what you have what it takes and would enjoy working in a fun, friendly, fast paced environment – we would like to hear from you!
Splitsville Entertainment is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process. We thank all applicants for their interest, however only those selected for an interview will be contacted.
Job Types: Full-time, Part-time
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Experience:
- Event sales: 1 year (preferred)
- Customer Service: 1 year (preferred)
