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Hours of Work: Monday-Friday 8 hrs; As per schedule, Flexibility required
Summary Of Duties
The PAA is responsible for ambulatory care areas within the Integrated Community Program to provide administrative support to the clinical teams with staffing coverage for vacation and schedule gaps.
Summary Of Duties
- Provide advanced PAA support to the Rapid Referral Clinic
- Coordination of all administration and clerical activities within the department
- Duties include: Patient Registration and updating of patient information, scheduling appointment, ordering and coordinating x-rays and other diagnostic procedures
- Chart preparation for all patient
- Respond to incoming phone calls, direct inquiries to appropriate personnel/area
- Other administrative duties as required
Qualifications/Skills
- Completion of Medical Office Administration program or the equivalent combination of education and experience
- One year of Administrative/Business experience required, in a health care setting preferred
- Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook and MS Office an asset
- Strong attention to detail, excellent verbal and written communication skills
- Outstanding interpersonal and customer service skills
- Proven ability to respond effectively in a stressful situations
- Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
- Effective time management skills and ability to multitask is essential
- Demonstrated Patient-Focused Care/Customer Service behavior
- Advanced organizational skills and ability to prioritize in a fast- paced environment
- Excellent interpersonal skills and demonstrated understanding and ability to work in an inter-professional team
- Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute
- Demonstrated satisfactory attendance and punctuality required
