Superion Business Services Looking for Work-from-Home Independent Contractor – Customer Service (Inbound Calls) at Remote Full Time

Job Title: Work-from-Home Independent Contractor – Customer Service (Inbound Calls)

We are looking for both English and French language call center agents. Please indicate which language you are applying for on the application.

About the Role:

We are seeking a highly motivated and organized individual to join our team as a work-from-home independent contractor handling inbound customer service calls. In this role, you will be responsible for delivering exceptional customer service, resolving customer inquiries, and maintaining a high level of customer satisfaction.

Responsibilities:

· Respond to customer inquiries via inbound calls in a prompt and professional manner

· Troubleshoot customer issues and provide solutions in a timely and efficient manner

· Accurately document customer interactions and transactions in the company’s database

· Maintain a high level of product knowledge to effectively assist customers

· Meet or exceed performance goals and customer service metrics

· Stay up-to-date with company policies, procedures, and customer service best practices

Requirements:

· Strong customer service skills with the ability to handle high-volume inbound calls

· Excellent communication skills, both verbal and written

· Ability to multitask and prioritize in a fast-paced environment

· A quiet and professional home office environment

· High-speed internet access and a computer with a webcam

· Prior customer service experience is preferred, but not required

Working Location:

This is a work-from-home independent contractor role

Schedule will be flexible and determined by the contractor, with availability during customer service hours.

This is an independent contractor position for a short-term to long-term contract through a third party. The company is confidential and will not be released until you are registered, sign the confidentially agreement and non-disclosure agreements.

Must already reside in one of the following Canadian provinces: British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec and Saskatchewan

If you’re a self-starter with a passion for delivering exceptional customer service and want to work from the comfort of your own home, we want to hear from you! Apply today and take the first step towards turning your customer service skills into a fulfilling career.

Job Types: Full-time, Part-time, Casual, Freelance

Salary: $15.00-$17.00 per hour

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• What is your email address?

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: Remote