Synoptek Looking for HR Business Partner, Canada at Saint John, NB Full Time

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team.

When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Responsibilities:
HR Business Partner – Canada

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The HR Business Partner is responsible for providing end-to-end HR support to their aligned business function and its respective leaders/employees.

Additionally, as the single point of contact for HR in Canada, this role will also be responsible for the entire employee lifecycle, including but not limited to, new hire onboarding, benefits administration, leaves of absences, employee relations, office oversight, day to day employee inquiries, and payroll tasks.

Duties and Responsibilities

Conduct weekly meetings with respective business unit management

Consult with line management on People topics, providing HR guidance when appropriate

Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies. Provide a point of view on emerging People topics

Manage and resolve complex employee relations issues Conduct effective, thorough, and objective investigations, and identifies root cause and remediation steps as needed

Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with the legal department as needed/required

Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

Guide business leaders in the identification, assessment, and development of top performers

Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

Provide HR policy guidance and interpretation, including interpretation and application of our Employee Handbook

Provide guidance and input on business unit restructures, workforce planning and succession planning

Identify training needs for business units and individual executive coaching needs, and partners with Talent Management on delivering on those needs. May be responsible for completing the training for their respective business groups

Participate in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met

Partner with employees and leaders to ensure an effective on-boarding process. This includes preparing a week 1 schedule for new leaders, recommending internal stakeholders to meet, etc. May participate in new hire orientation as a subject matter expert

Partner with Global Mobility, Benefits, Compensation, and Talent Acquisition partners in support of the business units you are aligned to. Collaborates with these partners to proactively address People needs and issues

This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Qualifications:
Education

Bachelor’s degree in Management, Human Resources, Organizational Psychology or related industry from an accredited college or university

In lieu of undergraduate degree, the ratio is 1:1 – meaning one year of college equals one year of work experience and vice versa

PHR/SPHR Certification preferred

Experience

Customarily has at least 4 years of Human Resources experience

Experience with US employment law and/or HR Business Partner support preferred

Skills/Attributes

Synoptek core DNA behaviors:
Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses

OwnIT: Shows integrity, innovation, and accountability in completing daily assignments

Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals

Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment

Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative

Knowledgeable in all HR functional areas (TA, Compensation, Benefits, etc.)

Expert knowledge of applicable employment laws, compensation philosophies, and the HR processes

Applies excellent interpersonal skills both in one-on-one situations with all levels of personnel, and in facilitating group meetings and keeping them on track

Makes well-reasoned, appropriate decisions with limited guidance.

Applies in-depth knowledge and teaches and coaches others

Working Conditions

We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.