TD Bank Looking for Cards Account Management Analyst Intern/Co-op at Toronto, ON Full Time

All companies are not the same. What makes TD special as a business is also, what makes us special as an employer.

Why TD?

TD’s Colleague Promise: A better you. A better us.

A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That’s our unique and inclusive culture.

The Canadian Credit Cards and Personal Lending Group is responsible for product development, originations, customer lifecycle management, and financial performance of all Canadian Credit Card products. TD is a market leader in unsecured lending and by provides a diverse suite of products and services. The Credit Risk and Exposure Management Team is a first line risk function that is responsible for the development and optimization of credit risk strategies and account management programs balancing business growth, customer experience, and credit losses.
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:

• Leadership talks with key Leaders from across the organization
• Lunch and Learns on topics such as Innovation
• Diversity and Inclusion and Personal Branding and so much more

As the successful candidate– Cards Account Management, you will assist with line management and balance build programs for Credit Cards. You will be responsible for assisting with driving balances for the Canadian credit cards portfolio through the optimization of product, risk, and marketing strategies. You will assist with strategy development and execution of risk strategies balancing business growth objectives with managing credit losses.

Responsibilities include, but are not limited to:

• Using analytical skills to derive insights and optimize the credit limit increase program
• Participate fully as a member of the team, willingly assisting others as appropriate to support a positive work environment and promote service to the business; keep other informed and up to date on status/ progress of projects
• Driving improvements in E2E customer experience and optimize delivery of account management programs
• Managing credit losses through exposure reduction programs
• Acting as “First Line of Defense” by managing and identifying risk in credit strategies, ensuring strategies are within TD’s Risk Appetite and risk management policies and adapting to changes in macroeconomic environment

• Currently enrolled in an undergraduate/ post-graduate degree in Finance, Accounting, Analytics, Data, Business/Commerce or related field; with the intent of going back to school at the start of your work term
• Strong data and analytical skills (Excel/ Tableau/ SQL) with problem-solving ability
• Strong thought leadership and strategic thinking ability with a focus on customer
• Proven ability to operate and deliver outcomes in a fast-paced matrixed organization
• Ability to communicate and collaborate effectively (both in speaking and writing), work independently, follow instructions/ direction, provide assistance and build relationships
• Knowledge of the credit card business is an asset

• This position is a 4-month work term and will commence May 1st – August 25th 2023.
• Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
• We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
• TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.