DEPARTMENT OVERVIEW:
North American Retail Payments is the largest Mastercard Issuer in Canada. Our Consumer and Business credit cards are distributed nationally, leveraging our retail distribution network, direct response changes and key co-brand & Affinity partnerships, including Airmiles. The Canadian Card Solutions team provides oversight of all strategic and run initiatives in addition to platform optimization in partnership with our key suppliers. This is an energized, diverse, and fun team. If you want to help make customers’ lives better, and have an incredible career, join our family.
ROLE MANDATE:
The Senior Business Analyst will work with the various business and technology partners, and vendors, throughout the various project phases, including initiation, concept, analysis, development, testing and implementation. The Senior Business Analyst will be accountable to plan, manage, lead, and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. As a Senior Business Analyst, the successful candidate will be expected to have a broad and comprehensive working knowledge of the Requirements Management Life Cycle and a good understanding of Project Delivery Life Cycle. The incumbent will also be expected to have a solid working knowledge of the TS2 platform (credit card transaction system).
The Senior Business Analyst collaborates with the project team members and business partners to collect, clarify, and translate business requirements into documentation and conceptual design, from which Development and/or Configuration is required. The incumbent interacts closely with the various stakeholders within the business such as the T&O, P&C Product, Risk and Fraud groups when approving the various TSYS project components that will focus on Canada Consumer but may include US Consumer and/or US/CAN Commercial. The incumbent also works closely with the QA or UAT Test Team ensuring that the quality of the development meets the banks expectations.
CANDIDATE VALUE PROPOSITION:
This role allows the candidate to work in an established institution and with multiple groups within the company, which will allow candidate to build effective skills and confidence. The individual is exposed to other lines of business, as there are lots of opportunities for learning, growth, and development. This position requires strong leadership, analytical and problem-solving skills. The chosen candidate must be a mature individual who is able to work with minimal supervision, contribute to a positive work environment, and manage multiple assignments with competing priorities successfully.
GROUP CULTURE:
This individual will be working in a collaborative and diverse team-oriented environment. MS Teams is available throughout the day for team members to communicate. Teams are very supportive of one another.
ROLE RESPONSIBILITIES:
• Initiate and lead impact assessment and identifies key stakeholders who are responsible for assessing the impacts of the release (and financial impacts if applicable)
• Identify potential downstream impacts to other internal systems of vendors, ensuring applicable stakeholders are identified and engaged on the project
• Facilitate requirements gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing the stated goal(s) of the session within the context of the request objectives
• Lead the Configuration system design of new and changed products and conduct business impact assessment (BIA) in partnership with the team and other stakeholders
• Engage and/or work with Solutions Architect as required
• Documents, reviews, submit, and validate all documentation received from all supplier groups, and communicate applicable information back Leadership, Business Requestor, and key stakeholders
• Provides clarification of requirements and functionality to be delivered to other project team members to assist them in the creation of their specific project deliverables (e.g., assists the testing team in the creation of the Testing Strategy and Testing Execution Plan)
• Participates in the validation of the testing output including First Occurrence Validation to ensure it meets the requirements of the business
• Properly documents and tracks issues, resolution, in applicable artifacts. Keeps accurate artifacts, approvals, etc. in applicable tracker/logs/workflows tools
• Ensure that appropriate approvals are obtained, documents reviewed by us participants governing regulatory compliance and that changes are implemented as ne
MUST-HAVE SKILLS:
• In depth knowledge of TS2 system, and other peripheral systems
• TS2 platform (credit card transaction system) experience – configuration and changes of the system itself
• Strong ability, and proficient in soliciting and gathering business requirements
• Strong understanding of Card issuance, replacement, and design attributes
• Good knowledge of regulatory compliance environment in Canada
• Understanding QA processes and lifecycle management (SDLC); Solid knowledge of project life cycles and practices
• Strong understanding of the Vendor Project methodologies (CLM, TSDM)
• Ability to take ownership and lead a project – manage deliverables with minimal supervision (may juggle small to medium size projects)
• Ability to manage multiple/simultaneous projects while meeting tight timelines
• Analysis and solution documentation experience
• Understanding of credit card products in general
• TSYS experience
NICE-TO-HAVE SKILLS:
• Previous banking / FI experience
• Industry-specific knowledge and experience is an asset
• Possesses solid business knowledge in the Finance, Banking, Payments Industry
• Experience working with, and knowledge of, internal applications
SOFT SKILLS:
• Strong stakeholder management skills
• Good relationship management and interpersonal skills
• Excellent time management skills, analytical and problem-solving skills
• Excellent documentation abilities
• Solid knowledge of project life cycles and practices
• Excellent communication skills (written, verbal)
• Knowledge of SharePoint
• Adaptability and flexible
• Strong leadership skills
• Independent enough to communicate with stakeholders and find solutions
Educational Requirements:
• Possesses a university degree and/or 4 to 6 years relevant work experience
URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.
The recruiter in charge of this role is Fathiya.
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.
Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!
Please note: Adherence to our end client’s vaccination policy is a requirement.
Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!
Résumé Date de parution : 2023-05-25 Lieu : Région de Saint-Jean-sur-Richelieu Secteur d’activité : Secondaire – Industrie du Bois Type...
Apply For This JobMontpetit célèbre ses 40 ans et vous dit MERCI ! Nous offrons à nos chercheurs d’emploi* une participation à un...
Apply For This JobAbout SHEIN: SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all....
Apply For This JobOur client is a Regional professional services firm offering services in public accounting, taxation, financial planning, and general consulting and...
Apply For This JobAre you the newest Customer Success Specialist at Pagefreezer What We Do And Why No one can ignore the internet...
Apply For This JobOur client is a company specialized in the field of telematics. In tune with the technology community, with its new...
Apply For This Job